Delfinario De Cayo Guillermo

Delfinario De Cayo Guillermo

Delfinario De Cayo Guillermo
4.5
9:30 AM - 10:30 AM
Monday
9:30 AM - 10:30 AM
Tuesday
9:30 AM - 10:30 AM
Wednesday
9:30 AM - 10:30 AM
Thursday
9:30 AM - 10:30 AM
Friday
9:30 AM - 10:30 AM
Saturday
9:30 AM - 10:30 AM
Sunday
9:30 AM - 10:30 AM
About
Duration: 1-2 hours
Does not meet animal welfare guidelines
Tripadvisor does not provide bookings for this experience because it does not meet our animal welfare guidelines.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles503 reviews
Excellent
304
Very good
114
Average
55
Poor
11
Terrible
19

K C
Toronto, Canada2 contributions
5.0 of 5 bubbles
Oct 2022 • Family
If you ever go to Cayo Guillermo, you MUST visit this place! The dolphins are fantastic; they will give you so much love that you will always want more! The employees at this place are like a big happy family! They love and care for these dolphins as if they were their own. They have solid leadership ( a lady named Annyx), and with each of their talents ( doctorates, master's degrees, highest level of education), the place runs smoothly. The visitors have the best experience of their lives! Get ready for fun, great pictures and lots of laughs! Thank you, Oyantai! Yanet, Yandi, Víctor, Lázaro, Annyx, the Barman, the ones that maintain the place clean and organized and everyone else! I know I’m missing lots of names, but you all deserve applause for the hard work you do! THANK YOU!
Written October 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

amanda h
Mississauga, Canada67 contributions
5.0 of 5 bubbles
Mar 2022 • Friends
Trainers were fantastic, tour guide who met us at the hotel with bus was fantastic(used our phones to take pictures, was a huge bonus and delight) dolphins all looked like were cared for very well and was great seeing a couple days old baby that had just been born. Great location in the middle of the ocean so great place to feel in their own environment. Overall great above and beyond experience for the price. I have done many dolphin experiences and this once felt very genuine and the dolphins gave off their appreciation too… thank you to all involved for an amazing time
Written March 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa B
Cambridge, Canada7 contributions
4.0 of 5 bubbles
Feb 2020
We opted for the interaction because we didn't want to have the dolphins pushing or dragging us around.

It was amazing to interact with these beautiful creatures.

You go into the pool in groups and you probably actually only get 5 minutes of interaction with the actual dolphins but we really enjoyed those 5 minutes.

Staff are friendly and informative.

I would do this again in a heartbeat!
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Johanna J
Ontario, Canada15 contributions
5.0 of 5 bubbles
Jan 2020 • Family
The Delfinario was truly an wonderful experience for my son, (I opted just to enjoy watching him). He keeps telling everyone he meets that it was the best day of his life. The dolphins are happy, playful and very gentle, the staff are incredibly friendly and the facilities are clean and well accommodated. I love that it’s on the river where you can also see all the other natural wildlife around. We spent just as much time watching the pelicans and looking for jellyfish from the boardwalk.
The photos and videos they took were worth every peso to purchase, much better quality than what my camera is capable of and I am grateful for the preserved memories of the time there.
We will definitely return on our next trip to Cayo Guillermo and I will likely even participate myself.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Liliya S
17 contributions
5.0 of 5 bubbles
Dec 2019
This year i decided to swim with the dolphins as my children have done it every year for the past four years here in Cayo Guillermo. It was the best experience ever. Make sure you bring a memory stick, so you can purchase pictures the photographer takes as you swim with the dolphins. All the staff are great and very friendly. Highly recommend.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeremy Compton
Corunna, Canada22 contributions
5.0 of 5 bubbles
Dec 2019 • Family
The experience was a lot of fun. My wife has wanted to swim with dolphins her whole life. Was a great time watching and swimming with the dolphins. Staff here are great. Dolphins are well cared for. Facilities are clean. Definately check this place out.
Written December 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lollyms11
Rushden, UK44 contributions
4.0 of 5 bubbles
Aug 2019 • Family
My mum, my son and myself went to swim with the dolphins. We had a great time!!
Definitely would recommend it!
Written September 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ricardo C
Redruth, UK42 contributions
3.0 of 5 bubbles
Aug 2019 • Couples
We were so excited to go and swim with the dolphins but what a disappointment it was. The only reason we not give 1 star is only because of the dolphins. They do worth seeing but the place charges over the top for what they offer. We regretted the 110cuc we spent for 2 on the interaction programme, if we had chosen the 220cuc for the swim experience I would have begged for my money back before leave. They not selling what they advertise. They advertise 55cuc per person for 15 minutes interaction with dolphins, anyone would think you would interact with them for 15 minutes. You don't, not if there's more groups with you. Those 15 minutes it's for the whole group and their only interest is take pictures to then sell. So we ended up with a group of about 8 people and therefore each of us spent 2 minutes with the dolphins at most. Again because they were very keen on keep the group moving to take pictures of everyone. If this wasn't already disappointing wait until you get to see the amazing pictures they took and then charge you 50cuc for an USB with the pictures or 30cuc if you take your own USB or want them on your phone. I ended up not being able to take those pictures with me as we didn't took enough money with us. I never imagined being charged 45 British pounds for a few pictures and a video and iam so disappointed I wasn't able to take it with me. All in all a disappointment. The Pretty and docile dolphins getting the 3 stars. The place and the way they work so money orientated gets 1 star. Wont be returning unless they offer me what I'm paying for.
Written September 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ALIE1969
Chingford, UK5 contributions
4.0 of 5 bubbles
Aug 2019
My 2 children swam with the dolphins as we had previously done it years ago in Mexico. We were only 10 mins from our hotel and were picked up by coach. The kids loved it and although it wasn't a particularly long trip (think we were back within 2 hrs) it was great value for money and a great opportunity for them. We were spectating and took our own photos which we got some great ones so saved us buying theirs, we had to pay 10Cuc each to watch but still cheaper then buying their photos. A good experience and would recomend.
Written September 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cathy H
Woodbridge, Canada89 contributions
5.0 of 5 bubbles
Aug 2019
The Delfinario has only been open to the public for 2 months and only has 2 dolphins so far. The staff made sure that our experience was top notch and only 25 CUCs for a video CD with 150 pics + video to relive the experience. Valentina was truly amazing and well trained. For 10 extra CUCs my daughter was able to ride the dolphin around the enclosed area. The dolphin show area looks great and ready to go once more dolphins are trained and they open that part. The Lobster lunch was the best meal I had in Cuba. Well worth the money. I suggest they add more variety to their gift shop.
Written August 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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