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Address: 48 West End Lane, Esher KT10 8LA, England
Phone Number: +44 1372 465483

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could do better

I really do not think that expecting customers to sit on a hard kitchen chair is acceptable with the competition that is in the area. My wife had a chicken dish that was hard... read more

3 of 5 bubblesReviewed 1 April 2016

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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Level Contributor
50 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago

Arrived at 12.30 on a Friday afternoon. Told they had no diet cola as there had been none delivered. Ordered a sharing platter which took half an hour but was very pleasant. I then ordered a coffee and was told there was no coffee, not even instant coffee, as no one had cleaned the machine the night before. Waited another... More 

Thank culturevulturelady
London, United Kingdom
Level Contributor
198 reviews
92 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 23 August 2016 via mobile

We saw the chef & brewer sign so we decided to stop, that's where it started to go wrong. When you go in and you see that the interior is painted grey that gives you a clue. The seats are the old fashioned wooden type that your behind goes numb long before the food arrives. When our food arrived we... More 

Thank Matthew P
London, England, United Kingdom
Level Contributor
56 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 6 April 2016 via mobile

Very busy and popular on a week day. Young, pleasant staff very considerant. Good menu choices not value pub grub, good quality, well presented food. Seperate evening menu. Clean cozy interior and lovely outside dinning area too.

Thank Lorain K
Level Contributor
58 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 1 April 2016

I really do not think that expecting customers to sit on a hard kitchen chair is acceptable with the competition that is in the area. My wife had a chicken dish that was hard and overcooked, My choice was much better and very tasty hot and well presented. It is a shame that the charming and enthusiastic young lady that... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 December 2015

Waited far too long for food, staff were poorly organised and seemingly privileged, however some were friendly. When food finally did come, I honestly wouldn't have payed three quid for it, let alone eight! The beer was less than fantastic as well, but again the price was far higher than the quality. Unfortunately, just another pub that feels the need... More 

Thank Arrietty81
London, United Kingdom
Level Contributor
74 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 26 August 2015

visit here every 6 or so weeks for a decent pub grub eve - as far as choice goes- one of the best and food is always good choice of wines good and prices average good garden and service good in general excellent at times and never poor a bit of a drive for us but having been let down... More 

Thank dee l
London, United Kingdom
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 15 August 2015 via mobile

We visited with quite a large group on a Saturday and despite booking, they found space for us outside. The food was very good but let down by service. Absolutely no sense in how food is brought out; party that ordered after us had received their food and eaten it before ours arrived. The staff were pretty ambivalent as well.... More 

Thank TimCrx
London, United Kingdom
Level Contributor
102 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed 17 June 2015 via mobile

Been here twice in the last year. First time food was ok, as expected from a Chef and Brewer. And service fine, busy and nothing really to fault. ..... I returned last night, sat outside. It was great to see the locals using the place. I had a lovely evening catching up with a friend. I like many others have... More 

Thank SW20Foodie
London, United Kingdom
Level Contributor
27 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 28 November 2014 via mobile

Such a long wait for food, service was terribly slow! 45 mins for food to arrive, long delay between courses and ordering. Must say however, the waitress was fantastic and obviously trying her best but was so unsupported with so many tables it reflected in overall poor service. Likewise the food was amazing- just everything was so slow!!! Would be... More 

Thank Vicky P
Level Contributor
96 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 28 September 2014 via mobile

Visited as a party of 6 adults and 2 children and 1 baby for my mums birthday. A table had been reserved and we enjoyed drinks in the garden first. You can't eat on the grassed area of the garden. I'm not sure why. We ordered garlic bread for the children to keep then happy but it took a very... More 

Thank Tayk1979

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