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BC Ferries

1 Ferry Causeway | Tsawwassen Ferry Terminal, Tsawwassen, Delta, British Columbia V6C 0B9, Canada
+1 888-223-3779
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Review Highlights
Be sure to make reservations and arrive 30 minutes ahead of your departure time

We were staying in downtown Vancouver and had a 9:00am reservation from Tsawwassen to Swartz Bay... read more

Reviewed 4 days ago
ARretired
,
Little Rock, Arkansas
Efficient, well organised ferry - lovely scenery

We used BC Ferries to cross to Nanaimo and returned from Schwarz Bay to Vancouver. Easy to make... read more

Reviewed 4 days ago
Neill G
,
Nottingham, United Kingdom
Read all 1,106 reviews
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BC Ferries provides passenger and vehicle ferry services to 45 ports of call across coastal BC, with sailings to and from Metro Vancouver, Vancouver Island, the Sunshine Coast, the Gulf Islands, and Northern BC. BC Ferries Vacations also offers over 100 travel packages, including return ferry and accommodation. When on board BC Ferries, there are plenty of options for food and shopping, along with great wildlife and sightseeing opportunities.
  • Excellent45%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible6%
Travellers talk about
“swartz bay” (93 reviews)
“ferry ride” (47 reviews)
Opens in 13 min
All hours
Hours Today: 10:00 - 17:30
LOCATION
1 Ferry Causeway | Tsawwassen Ferry Terminal, Tsawwassen, Delta, British Columbia V6C 0B9, Canada
CONTACT
Website
+1 888-223-3779
Write a Review
Reviews (1,106)
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1 - 10 of 995 reviews

Reviewed 4 days ago

We were staying in downtown Vancouver and had a 9:00am reservation from Tsawwassen to Swartz Bay. We left our condo at 7:15a and arrived at the ferry terminal at 8:20a (slowed down by road construction and rush hour traffic by a tunnel). The 90-minute ferry...More

Thank ARretired
BCFCustomerCare, Customer Sales and Service Representative at BC Ferries, responded to this reviewResponded 3 days ago

Hello ARretired, Thank you for your great review. I'm happy to hear that you had an enjoyable sailing experience. Our Coastal Cafe offers some great menu items and the Pacific Buffet offers a wide range of delicious meal options. As the sailing time is 1...More

Reviewed 4 days ago

We used BC Ferries to cross to Nanaimo and returned from Schwarz Bay to Vancouver. Easy to make reservations on-line (which we did about 3 months prior to travelling from UK). Both our crossings were smooth, though due to smoke we could not see much...More

Thank Neill G
BCFCustomerCare, Customer Sales and Service Representative at BC Ferries, responded to this reviewResponded 3 days ago

Hello Neill G, Thank you for your excellent review. It sounds like you had a wonderful experience on two fantastic routes. Although I've travelled on these routes many times, I'm still amazed by the magnificent views of the Salish Sea and the Southern Gulf Islands...More

Reviewed 5 days ago

We picked up our 25 ft RV from Cruise Canada in Delta on the outskirts of Vancouver and headed for Vancouver Island. We had paid a deposit for the ferry from Tsawwassen to Swartz Bay before we left the UK having booked on the 7pm...More

Thank Karyn M
BCFCustomerCare, Customer Sales and Service Representative at BC Ferries, responded to this reviewResponded 4 days ago

Hello Karyn M, Thank you for your 5 star review! The route from Tsawwassen (Vancouver) - Swartz Bay (Victoria) offers magnificent views of the Salish Sea, the Southern Gulf Islands, and the awe-inspiring marine life in Active Pass. Making a reservation and meeting the 30-60...More

Reviewed 6 days ago via mobile

From Vancouver to Victoria all went well quiet lounge similar to airport lounge no kids = no noise a pleasant crossing on a showery day with some sunshine breaks a comfortable experienceMore

Thank flavell
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 5 days ago

Hi flavell, Thank you for sharing your review. The Seawest Lounge offers a peaceful way to escape the crowds on our vessels between Tsawwassen (Vancouver) and Swartz Bay (Victoria), and I'm glad to hear you had a comfortable experience. Next time you travel, I recommend...More

Reviewed 1 week ago

We rode the ferry to & from Victoria. The trip to Victoria was on our own and was easy to figure out what to do. There are seats all over the ferry along with snack bar & a buffet restaurant. We came back on the...More

Thank skyhawk13
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 5 days ago

Hi skyhawk13, Thank you for your kind review. The Pacific Buffet is a great way to enjoy your sailing between Tsawwassen (Vancouver) and Swartz Bay (Victoria). You can comfortably sit and enjoy your meal while taking in the breathtaking coastal views. You'll find me hovering...More

Reviewed 1 week ago

Tripadvisor rejected my original review for reasons unknown. There was a generic statement about profanity and the like. That's interesting, because I really watch what I write. My other reviews should be proof enough. When I read through other people's reviews I find profanities all...More

Thank alexmtl2016
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 5 days ago

Hi alexmtl2016, Thank you for sharing your review. I apologize if your experience traveling from Horseshoe Bay left you with a poor impression of our organization. Vehicles over 7 feet in height are only able to be accommodated on the lower vehicle decks of our...More

Reviewed 1 week ago via mobile

We took 3 grandchildren for a same day return trip from Tsawwassen to the Gulf Islands. We were on one of the new ferries, ours was the Salish Eagle. The trip had 3 stops at island So and we got of at Salt Spring Island....More

Thank kolinKiev
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 5 days ago

Hi kolinKiev, Thank you for your kind review. Cruising between the Southern Gulf Islands on the Salish Eagle is definitely a lovely way to spend a day! I personally enjoy relaxing on the outside passenger deck to take in our amazing Pacific Northwest scenery. When...More

Reviewed 1 week ago via mobile

The ferry is massive accommodating cars, trucks and tour buses. Simply amazing how well it's run. Victoria is a Vancouver scene not to be missed. Beautiful architecture beautiful bay and lively restaurant and pubs. Butchart garden is a first class stop for beautiful gardens and...More

Thank Franklyn D
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 5 days ago

Hi Franklyn D, Thank you for your kind review. We always aim to provide efficient service, and we are pleased to hear that we left you with a positive impression. We look forward to welcoming you aboard again soon. Kind regards, Riley - Customer Care...More

Reviewed 2 weeks ago via mobile

I try to take a ferry ride if I had time over flying from Victoria to Vancouver. 1.5 hours ride got beautiful sights and very relaxing. They have cafeteria, small shop, lower seating area, but my favorite is upper deck. You can sit in the...More

Thank RomzSuzy
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 5 days ago

Hi RomzSuzy, Thank you for your five star review! The sailing between Tsawwassen (Vancouver) and Swartz Bay (Victoria) is a fantastic way to enjoy the beautiful scenery of our Pacific Northwest coastline. My favourite spot to enjoy the scenery from is the Pacific Buffet, where...More

Reviewed 2 weeks ago via mobile

I travel with BC Ferries often for business and personal visits on the Island. I follow a gluten free diet for health reasons and have commented on many occasions to the staff that they need to provide more gf options. I can't say I'm thrilled...More

Thank Suz1215
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 5 days ago

Hi Suz1215, Thank you for sharing your review. I'm sorry to hear that you are unsatisfied with the gluten-free options offered in our Coastal Cafe. We understand that many of our customers are looking for an expanded menu that accommodates dietary restrictions, including gluten-free items,...More

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Questions & Answers
Jean R
14 July 2017|
AnswerShow all 2 answers
Response from Kimberly H | Reviewed this property |
See the other answer. You drive to the Vancouver side of Highway 17 to the end in Tsawwassen. Just follow the signage to the appropriate toll gate.
0
Votes
MsFirstClass
1 June 2017|
AnswerShow all 7 answers
Response from peecee65 | Reviewed this property |
Hello Yes you can book on line either at BC Ferries or using BCF Connector. We used the BCF Connector, which included hotel pick up in Vancouver and drop off in Victoria. The bus ride to Tsawwassen was interesting, too... More
1
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Xprtrvlr
18 May 2017|
AnswerShow all 2 answers
Response from catherinemK1338XG | Reviewed this property |
Thank you Richard J B Personally I've never been inside that Hotel.. but it's probably your best bet.. enjoy!
0
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