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Riverhills

Clarice House Bramford Road | Clarice House, Bramford, Ipswich IP8 4AZ, England
+44 1473 463262
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Review Highlights
Lovely relaxing day

We arrived to very welcoming friendly staff, we had a while before our first treatment so we sat by... read more

Reviewed 1 week ago
Beaustaffie
,
Ely, United Kingdom
Spa day

W O W !!!!!!!! First time at Riverhills but frequent spa visitors, my wife and I had booked a dual... read more

Reviewed 2 weeks ago
tools43
via mobile
Read all 195 reviews
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Overview
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Exclusive health club and boutique day spa in Ipswich, Suffolk However you choose to relax, Riverhills (formerly Clarice House Ipswich) is the perfect retreat. Conveniently located just off the A14 in Ipswich, Suffolk, our classic country house offers a unique ambience, worlds apart from everyday concerns. Featuring an exclusive Health and Fitness Club, Day Spa and Health and Beauty Salons as well as a Hair Salon.
  • Excellent32%
  • Very good24%
  • Average18%
  • Poor14%
  • Terrible12%
Travellers talk about
Open Now
All hours
Hours Today: 6:30 AM - 10:00 PM
Suggested Duration: More than 3 hours
LOCATION
Clarice House Bramford Road | Clarice House, Bramford, Ipswich IP8 4AZ, England
CONTACT
Website
+44 1473 463262
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Reviews (195)
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1 - 10 of 195 reviews

Reviewed 1 week ago

We arrived to very welcoming friendly staff, we had a while before our first treatment so we sat by the pool, we then made our way upstairs for our first treatment which was a deep tissue massage with warm candle oil, my therapist was Laura....More

Thank Beaustaffie
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 1 week ago

Thanks for taking the time to give us your feedback. We're glad you enjoyed your deep tissue massage by Laura - we'll be sure to let her know how pleased you were. We've had great feedback on our relaxation room so far; we're pleased you...More

Reviewed 2 weeks ago via mobile

W O W !!!!!!!! First time at Riverhills but frequent spa visitors, my wife and I had booked a dual treatment spa day ! On arrival we were greeted by warm and welcoming staff who showed us all the facilities on offer ! Our treatment...More

Thank tools43
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 2 weeks ago

Wow, what a lovely review! Thanks so much for taking the time to let us know about your spa day with us. It's so great to hear that as regular spa visitors you really enjoyed your experience at Riverhills. We will be sure to pass...More

Reviewed 2 weeks ago via mobile

Had a lovely day at the Spa- helpful and friendly staff really good food and a wonderful massage by Gemma- the relaxation lounge with comfy sofas and snuggly blankets is was a nice addition from the refurbishment from Clarice House days too.More

Thank tanyaandsteve
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 2 weeks ago

It's so lovely to hear of your enjoyable day with us. Our relaxation lounge is certainly popular with our guests, we're glad you approve of the new addition. We're continuing to make improvements so we hope you'll be back to visit us again in the...More

Reviewed 3 weeks ago via mobile

My mum, sister and I all have birthdays in April so always make sure we buy a spa day treat for all of us to take in the following year. We have been to both this spa and the one in Bury over the years,...More

Thank Amy H
Claire T, Public Relations Manager at Riverhills, responded to this reviewResponded 2 weeks ago

Hi Amy, thank you so much for your review. It's great to hear that you enjoy coming to Riverhills for spa days with your family. We are working hard at the moment to make some big improvements, so hopefully next time you visit you'll be...More

Reviewed 3 weeks ago

My partner brought me a spa day package for my 21st and I went along with my mum. We had access to the facilities from 9am. This included a swimming pool, Jacuzzi, sauna, stream room, another kind of therapy room and also a relax room...More

Thank Laurenst8
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 3 weeks ago

Hi Lauren, We're pleased you enjoyed your facial and massage treatments as well as your lunch. We're sorry to hear of the lack of communication on our part during your visit to us and apologies you were left waiting for so long without an explanation...More

Reviewed 4 weeks ago via mobile

Hi, Booked this spa day visit for me and my wife, Our day treatments timings wasn't planned to my liking in the email itinerary and I found out about the exercise classes that happen on Tuesday and Thursday after I had paid. I did express...More

Thank Jas S
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 4 weeks ago

Hi Jas, We're pleased to hear that Debbie took good care of you on your visit to us and was able to accommodate your requests. Thanks for your positive feedback on the rest of the staff as well as the facilities and food. It's always...More

Reviewed 4 weeks ago

Visited Riverhills today for a birthday treat from my husband. He had booked us in for a Journey into Serenity package which included a back, neck, shoulder and head massage, a two course lunch and a facial. It was my husband's first visit to a...More

Thank Denise P
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 4 weeks ago

Hi Denise, Thank you so much for leaving us a review, it sounds like you had a great day with us! We're pleased to hear you were well looked after and that your husband has been converted - hopefully you'll be back to visit us...More

Reviewed 28 September 2017 via mobile

Spent today here with a good friend for a 40th birthday treat. 100% enjoyed it all. The spa has a great atmosphere. Treatments were express facial and express manicure so relaxing and despite an express treatment certainly didn’t feel rushed. Lunch was 2 courses and...More

Thank Lilyfay
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 4 October 2017

Hi Lilyfay, Thank you so much for your fantastic review, we're really pleased to hear you enjoyed your birthday treat with us. We'll pass on your comments to our team, who I'm sure will look forward to welcoming you back again in the future. Riverhills

Reviewed 13 September 2017

A group of four good friends went for a day spa,including a treatment and 2 course lunch.The food was really good,generous portions all well cooked and served by very helpful staff.The therapists were equally pleasant and very caring .We found all the facilities clean and...More

Thank jillyring
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 4 October 2017

Thanks for taking the time to submit a review. We are so pleased to hear you were well looked after on your visit to us and you found everything to be to your satisfaction. Thanks also for your useful tips - hopefully they will help...More

Reviewed 7 September 2017

Just joined.Has lovely pool area Sun lounge, jacuzzi and sauna, lots of exercise classes, plus additional lounge,bar, cafe and restaurant, Plus beauty treatments and hairdressers. Gym currently being refurbished.Also tennis court etc. Spa days too. Fair fees too,

Thank Pearl O
Naomi W, Public Relations Manager at Riverhills, responded to this reviewResponded 4 October 2017

Thanks for your review. We hope you're continuing to enjoy being a member with us and are making use of our new and improved gym facilities. Look out for further improvements over the coming months too. Riverhills

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Ask a question
Questions & Answers
415pat152
14 October 2017|
AnswerShow all 4 answers
Response from Claire T | Property representative |
You can't swim at Riverhills without a membership, unless you go on a spa day.
0
Votes
Susanmartin65
4 February 2016|
Answer
Response from Naomi W | Property representative |
Yes, you're welcome to bring your own robe with you, although they are provided for day spa guests if required.
0
Votes