We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Clarice House Bramford Road | Clarice House, Bramford, Ipswich IP8 4AZ, England
Phone Number:
+44 1473 463262
Website
Today
07:00 - 20:00
Open now
See all hours
Hours:
Mon - Fri 06:30 - 22:00
Sat - Sun 07:00 - 20:00
Recommended length of visit: More than 3 hours
Description:

Exclusive health club and boutique day spa in Ipswich, Suffolk However you...

Exclusive health club and boutique day spa in Ipswich, Suffolk However you choose to relax, Riverhills (formerly Clarice House Ipswich) is the perfect retreat. Conveniently located just off the A14 in Ipswich, Suffolk, our classic country house offers a unique ambience, worlds apart from everyday concerns. Featuring an exclusive Health and Fitness Club, Day Spa and Health and Beauty Salons as well as a Hair Salon.

read more

TripAdvisor Reviewer Highlights

Read all 157 reviews
Visitor rating
  • 44
    Excellent
  • 36
    Very good
  • 34
    Average
  • 24
    Poor
  • 19
    Terrible
Staff fantastic, attention to detail lets it down...

We had an enjoyable spa day here recently, and came away relaxed and refreshed. All the staff we dealt with were very friendly, polite and helpful, couldn't fault them one bit... read more

3 of 5 bubblesReviewed 4 weeks ago
secretmachines
,
London, United Kingdom
Add Photo Write a Review

157 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 157: English reviews
London, United Kingdom
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

We had an enjoyable spa day here recently, and came away relaxed and refreshed. All the staff we dealt with were very friendly, polite and helpful, couldn't fault them one bit. The treatments were good, the food was good. However, it's the attention to detail which is noticeably lacking, it just takes the shine off an otherwise great experience. The... More 

Helpful?
Thank secretmachines
Ipswich, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 31 January 2017

Reaching the age of 62 years in 5 days time I have had my first facial and body massage ( work and a growing family leaving little time! ) An introduction, lunch, use of the facilities, with treatments was a truly amazing experience. Staff attentive and professional. Atmosphere, music and ambience first class. Highly recommended!! Thank you .

Helpful?
1 Thank 491denisel
Ipswich
Level Contributor
221 reviews
105 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 26 January 2017 via mobile

As we arrived we were offered drinks as we ordered our lunch. After a tour of the facilities we were handed our locker keys where a towel and gown with flip flops was waiting. The massage and facial were excellent and the lunch gorgeous. The whole venue was cleaning and we'll presented.

Helpful?
Thank Ipswich21
Ipswich
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 January 2017 via mobile

After reading some of the reviews on here and Facebook I wasn't sure what to expect when using my Spa Day voucher but please ignore these reviews. I have just spent a lovely day at Riverhills with my hubby � We arrived, were offered a drink and given a menu to choose our 2-course lunch. We were then shown around... More 

Helpful?
2 Thank Ipswich19_78
essex
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 January 2017

Excellent day efficient and friendly staff. Very good treatments, good lunch. River hills was clean and tidy throughout. Wife and I had a really good day and would certainly recommend it.

Helpful?
1 Thank holidayman92
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 11 January 2017 via mobile

Came for a spa day with my Mum and was greeted by a lovely friendly receptionist and at first, impressions were good. Unfortunately there were a few key areas that were seriously lacking. Number one was the 'loungers'. These were fixed in an upright position with no cushions and were incredibly uncomfortable. My mum suffers from a bad back so... More 

Helpful?
1 Thank Corinne L
Stowmarket, United Kingdom
Level Contributor
82 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 4 January 2017 via mobile

Arrived to friendly faces, then informed bathrobes and slippers not included in the package we had brought! Can't remember the name of the package the receptionist mentioned but both myself and daughter realised after it wasn't the package I had paid for! As you can't really comfortably walk around (or have afternoon tea) with no robe, I paid for hire... More 

Helpful?
2 Thank Tracie001
Level Contributor
33 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 15 December 2016 via mobile

I had absolutely lovely experiences at this spa, I visited with my boyfriends family in July this year and again in December with my friend and I couldn't of been happier with the service on both occasions. The greeting and show around was so thoughtful and genuine. The food tasted amazing and the way the day was organised so that... More 

Helpful?
1 Thank Rio F
suffolk
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 5 December 2016

We were given a day at this spa for a present which we were deligfhted with. Unfortuantely the whole spa experience was pretty poor to be honest, which was largely caused by a lack of attention from most staff who seemed to be doing us a favour rather than giving a service. An example of this was my wife and... More 

Helpful?
2 Thank kingofclare
Norwich, United Kingdom
Level Contributor
55 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 4 December 2016 via mobile

This venue is nice, the atmosphere was very relaxing and treatments were good, however the lunch was over cooked and we added the afternoon tea which was very disappointing. It is expensive to hire gowns and slippers but all in all it was a lovely day.

Helpful?
1 Thank Sandra_H186342

Been to Riverhills? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Riverhills and other visitors
1 question
Ask a question
Braintree, England, United Kingdom
over a year ago

See all questions (1)

Questions? Get answers from Riverhills staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?