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The Play King

Unit 6 Heol Cropin | Dafen Industrial Estate, Llanelli SA14 8QW, Wales
+44 1554 757808
Website
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Review Highlights
Nightmare of a experience

The staff including management are anything other than honest and helpful. You expect the place to... read more

Reviewed 1 week ago
kwhittd92
,
Llanelli, United Kingdom
via mobile
Disgusting!

Lunch was running late due to parties it was meant to be ready by 12:10. My daughter aged 15 months... read more

Reviewed 1 week ago
Charlottephillips10
via mobile
Read all 183 reviews
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Overview
  • Excellent41%
  • Very good15%
  • Average16%
  • Poor12%
  • Terrible16%
Travellers talk about
“birthday party” (24 reviews)
“go karts” (7 reviews)
“ice rink” (6 reviews)
Open Now
Hours
Hours Today: 9:00 a.m. - 6:30 p.m.
LOCATION
Unit 6 Heol Cropin | Dafen Industrial Estate, Llanelli SA14 8QW, Wales
CONTACT
Website
+44 1554 757808
Write a ReviewReviews (183)
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All reviews
"birthday party"
in 24 reviews
"go karts"
in 7 reviews
"ice rink"
in 6 reviews
"children and adults"
in 8 reviews
"couldn't do enough"
in 3 reviews
"baby area"
in 3 reviews
"vip party"
in 2 reviews
"great fun"
in 8 reviews
"value for money"
in 9 reviews
"well organised"
in 2 reviews
"excellent choice"
in 2 reviews
"bumper cars"
in 2 reviews
"football basketball"
in 2 reviews
"served quickly"
in 2 reviews
"kids love"
in 5 reviews
"staff were fantastic"
in 3 reviews
"couldn't fault"
in 2 reviews
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1 - 10 of 183 reviews

Reviewed 1 week ago via mobile

The staff including management are anything other than honest and helpful. You expect the place to be a friendly atmosphere but during birthday parties or quite patches, your made to feel uncomfortable and unwelcome. The food is over priced for what you have. if you...More

Thank kwhittd92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Lunch was running late due to parties it was meant to be ready by 12:10. My daughter aged 15 months ended up going to sleep without food. Our session was only until 1 but told them I was not leaving until I had our food.When...More

Thank Charlottephillips10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2018 via mobile

There for 9am but no staff until 9:15am so be aware of that. Paid for trampoline experience, 2 rules given then no staff supervision. Every man and his dog allowed on without paying or with appropriate socks. Had to highlight this but refused to refund...More

1  Thank jhaydnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 24 December 2017 via mobile

Large family gathering on Christmas Eve to wear out the kids. Entry more expensive than what’s stated here on trip advisor by management. Dirty tables with cups and plates left for ages. Food and sweets scattered across the floors everywhere. Recruiting is obviously done at...More

Thank meandbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2017

I have taken my grand-daughter here many times, invariably when the weather is grotty. Since it closes at 1830, I have found that it is better to arrive around 1600 when others are starting to head home. Children have a whale of a time here...More

1  Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2017 via mobile

We had our daughter's birthday party he a couple of months ago and it was excellent. However, a recent visit had to wait an hour for food and then they ran out of an item. I will say, the staff member was helpful to resolve...More

Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

From the start the staff were very friendly and helpful as this was my first visit with my partner and two grandsons age 2 and 3. Excellent choice of activities for them to play on and as they were under 3 it was only 3.75...More

Thank C4418ZPsharont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

In the area with friends for holiday and decided to chance an hours drive to visit this place. We were not disappointed, lots of space and lots of areas for all ages of kids to play in. Reasonable price compared to at home, did pay...More

1  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

As giant soft plays go, I think this one is very good, yes it's big, it's loud, feral sweaty kids, but aren't they all like that? Not eaten here, but food looks good enough albeit overpriced, between £6-8 for a burger, when there are a...More

Thank molwen177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

Spacious, good facilities, poor food and over priced. I booked my daughter's 7th birthday party here with trampolines. No one had a clue what was happening and there was little order. The children took turns on the trampoline and when it was time for my...More

Thank Michelle E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
donna r
26 November 2017|
AnswerShow all 2 answers
Response from molwen177 | Reviewed this property |
Closed when I was there..
0
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Romeolukaku
22 October 2015|
AnswerShow all 6 answers
Response from theplayking | Property representative |
If you visit on a local school day it is just £1.99 per child and you can stay as long as you like until we close at 6:30pm. On a weekend or school holiday under 4's are £3.75 and 4 and over are £4.95 and again you can stay... More
1
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