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Congleton Visitor Information Centre

Certificate of Excellence
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Address: Town Hall High Street, Congleton CW12 1BN, England
Phone Number:
+44 1260 271095
09:00 - 17:00
Closed now
See all hours
Mon - Fri 09:00 - 17:00
Sat 10:00 - 16:00

Our award winning Visitor Information Centre is the ideal starting point...

Our award winning Visitor Information Centre is the ideal starting point for planning your visit to Cheshire.The centre is conveniently located, and our friendly, helpful staff have a wealth of local knowledge to share with you.Additional services at our Visitor Information Centre include:Maps, guides and local publications Tickets for major events, such as the Cheshire Show Tickets for local theatre productions and events Tickets for attractions such as Tatton Park and Chester Zoo Gift ShopOpening TimesSummer (April to September)Monday – Saturday, 9am - 5pm Winter (October to March) Monday – Friday, 9am - 5pm Saturday, 9am - 1pm Accessibility informationWheelchair Access Automatic opening doors Dropped counter for wheelchair users Hearing loop system for the hard of hearing

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TripAdvisor Reviewer Highlights

Read all 49 reviews
Visitor rating
  • 38
  • 6
    Very good
  • 3
  • 1
  • 0
Great location

In a beautiful building. Friendly helpful staff . Lots of local information with something for everyone.

Reviewed 5 weeks ago
Darlington, United Kingdom
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49 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Darlington, United Kingdom
Level Contributor
315 reviews
123 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
Reviewed 5 weeks ago

In a beautiful building. Friendly helpful staff . Lots of local information with something for everyone.

Thank boydy73
Manchester, United Kingdom
Level Contributor
1,063 reviews
270 attraction reviews
common_n_attraction_reviews_1bd8 420 helpful votes
Reviewed 24 December 2016

Here charges for phone calls to events or amusements. Meanness will not encourage tourism. Very small office with a restricted range of literature.

CongletonVIC, Manager at Congleton Visitor Information Centre, responded to this review

We are very sorry that the visitor did not have a good experience but to our knowledge we never charge for phone calls to events or amusements. We pride ourselves on having a very good range of tourism literature even though we are not a very large office. More 

north west
Level Contributor
73 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
Reviewed 13 December 2016

Excellent award winning staff. Lots of useful information and services available such as travel./entertainment bookings

Thank dritherdon
Nottingham, United Kingdom
Level Contributor
1,014 reviews
621 attraction reviews
common_n_attraction_reviews_1bd8 445 helpful votes
Reviewed 7 October 2016

Visited Congleton on a lovely sunny Autumn Sunday and was disappointed to find that the Tourist Information Centre wasn't open on a Sunday. Still it was worth the walk to see the lovely building the information centre is part of. It is in the Congleton Town Hall which was built in 1864 and it's a beautiful historic building. Well worth... More 

Thank 2014Jandy
London, United Kingdom
Level Contributor
16 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 28 September 2016

I collect postcards and can never resist visiting an information centre wherever I find myself as they usually have a good selection, as well as information about local attractions and activities. I've visited the Congleton Information a few times and always come away having learnt about some new activities and even some new places which I didn't know were in... More 

Thank Magdalena76th
Biddulph, United Kingdom
Level Contributor
58 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
Reviewed 29 August 2016

Helpful friendly ladies work there & give hints & tips of places to visit. Also sell various things like photographs, post cards, calendars etc. I've used this place several times & always pleased with the service.

Thank Chrissie2401
Burleigh Heads, Australia
Level Contributor
55 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 26 August 2016

This is the first port of call for all the information about this area of Cheshire. We received helpful, informative advice all with a smile. You can even book tickets to up coming events and attractions here if you want.

Thank RubyRose2014
Congleton, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016

,Very helpful no matter wherever you're going or what you need to know. Always ready to look up every option of travelling anywhere. Very knowledgable about the history of congleton . I needed information about the town hall and was given photo copied details. Which were very useful.

Thank V980XDveronicac
Level Contributor
33 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 20 August 2016

The place to go for information on the area. Very well stocked with information, plus good little things to buy for presents. The staff are lovely and always so helpful

Thank CheshireJazzlady
Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 11 August 2016

Excellent service. Extremely helpful staff who advised on the cheapest options and the length of time that ad.vanced tickets lasted. Also advised on cheapest times to visit certain local attractions

Thank David G G

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?