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Hells Gate

State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
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New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“mud bath” (353 reviews)
“sulphur spa” (93 reviews)
“thermal park” (33 reviews)
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Hours Today: 08:30 - 22:00
State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
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Reviews (1,200)
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191 - 200 of 1,200 reviews

Reviewed 23 August 2016

loved the geothermal reserve walk; this place has a special atmosphere. the best of the geothermal parks in my opinion. maybe not as colourful as other parks but less touristy. great nature experience.

Thank kohaihai
Reviewed 21 August 2016 via mobile

Brought a coupon on grabone after phoning hells gates to find out if we could add on the geothermal walk for the price difference of the combos on offer ($15 extra) lady on phone said was absolutely okay and just mention on arrival. On arrival...More

Thank JessANZ
Reviewed 21 August 2016

Mud bath was a unique experience and seemed to repair skin blemishes in the days following. The top-level bath was very hot and on the warmish day we went, relaxation was difficult. Moving to the lower baths was more comfortable. Younger staff lacked personality though...More

Thank MDD888
Reviewed 20 August 2016 via mobile

We loved the geothermal reserve walk. Our tour guide Ray/ or Roy was so knowledgable and made the walk so much fun. The mud bath was also an experience we had never done before. Highly recommend.

Thank Hayley G
Reviewed 17 August 2016 via mobile

Enjoyed the mud bath and spa but thought the pricing was expensive, as the facilities were far from world class tourist quality. Open plan changing and shower room, was quite basic.

Thank KarmaseaIrene
Reviewed 16 August 2016

We enjoyed the freedom of the walk around the extensive geothermal area. The mud bath is a bit cheezy, but lots of fun nonetheless. The mud bath is a big muddy pool (rather than an actual mud bath) with pots of mud available to smear...More

Thank Michelle S
Reviewed 15 August 2016

We visited as a couple and did the guided tour followed by the private couples mud spa and sulphur pools. We weren't too sure if we'd make it in time for the guided tour, but we made an effort to get there early enough- really...More

Thank flreardon-brown
Reviewed 14 August 2016 via mobile

I definitely think it was cool going at night and we were lucky that the weather had generally been good that day, although it still felt freezing and the heat of the pools almost stung because of the temperature difference (people uncomfortable with heat would...More

Thank NaomiF2901
Reviewed 12 August 2016

The mud pools themselves and the thermal pools afterwards were very enjoyable, and a good temperature. But I the walk itself is very grey-scale with no coloured rocks or waters - and overall, if we hadn't had a grab-one deal for the mud baths, I...More

Thank Llinderose
Reviewed 10 August 2016

Enjoyable soak in mud bath pool then mineral pools afterwards. Advised to wash off mud before entering mineral pools. However, weren't advised that it takes over a minute for the hot water to enter the shower system, so had to get most of the mud...More

Thank collectibleglass
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Questions & AnswersAsk a question
Do you have to book in advance or can you just go same day?
27 December 2016|
Answer Show all 11 answers
Response from Suzie O | Reviewed this property |
You need to book in advance for the massage and private message and bath.
Hi TA mates, I'm looking to book a geothermal walk, mud bath and sulphur spa combo at Hell's Gate. I understand you can do the walk self-guided or with a guide (runs twice a day?). Can anyone advise which option might be best? And does the guided walk cost more/available in the combo package? I'm thinking the guided option might be very crowded and impersonal in November so may be best to take the self-guided option to avoid large crowds? The visit would be in November. Any advice or feedback would be greatly appreciated. Also we will be driving down from Pokeno (south of Auckland) that day so thinking it best to detour around Lake Rotorua to Hell's Gate before entering Rotorua for the night (with a motorhome). Would that be the most practical (assuming road north around Lake Rotorua is suitable for motorhomes?). Please forgive me if these are stupid questions - I've not visited Rotorua before:) CHeers, LIsa.
25 February 2016|
Answer Show all 5 answers
Response from Dennis K | Reviewed this property |
Hi, we were there in November of 2015 and it wasn't crowded. The guided tour had approximately 10 people on it. The mud pool had 2 others who got out a few minutes after we got in and the sulfur pool had one other family in... More