Islands were great but the tour operator turned everything into complete chaos. I’ve travelled 60+ countries and have never ever experienced anything as unstructured, uncoordinated and non-communicated like this. Which also came with a premium price tag.
We had a 5day/4 night trip to different islands and at no point did we know what was going to happen. From the very beginning of the journey we had 5-6 people around us telling us different things. “I am your guide”, “ no, sorry, this man is your guide”. Guide then jumps off boat before departing. The captain didn’t even know which island we were supposed to go to… later we had a day trip and the engine broke, so we were left alone on a random island. After an hour We asked the island manager for help and it turned out that the operator forgot we were stuck. It was the island people, not the operator, that finally helped us reaching our destination before sunset. We were also promised a community visit but that never happened. And the cars had no safety belts and with reckless drivers balancing narrow mountain roads while looking at the phone. Complete unsafe! Everytime we tried to asked somebody when we will be transferred, no one knew. And when returning back, the driver was mere than 1 hour late so we were left at the harbour alone without anyone telling us what to expect. Lack of communication in general was outrageous. Stay away from Viajes San Blas!