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Taxis & Shuttles in Banff

THE 10 BEST Banff Taxis & Shuttles

Taxis & Shuttles in Banff

Transportation
Awards
Travellers' Choice Awards winners (including the "Best of the Best" title) are among the top 10% of listings on Tripadvisor, according to the reviews and opinions of travellers across the globe.
Traveller rating
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45 results sorted by traveller favourites
  • Things to do ranked using Tripadvisor data including reviews, ratings, number of page views, and user location.
Showing results 1-30 of 45

What travellers are saying

  • Climber59619635741
    1 contribution
    5.0 of 5 bubbles
    We used the Banff airporter to provide us transportation from our wedding ceremony space in exshaw to our reception in Banff! The driver was very friendly and accommodating, the bus itself was clean and super comfortable. Would recommend to anyone!
    Written November 12, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Rachel L
    2 contributions
    5.0 of 5 bubbles
    Olga and Elyse were our drivers for our wedding in Lake Louise. The vehicles were pristine, and punctuality was on the dot! They were patient when we made them wait a little longer while we were finalising things at the restaurant, and we are so grateful. We recommend!
    Written June 23, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Sue
    Victoria, Canada16 contributions
    5.0 of 5 bubbles
    They took the stress out of visiting two very, very famous lakes that have limited parking and LOTS of visitors. It was easy to book online, the bus arrived at the pick up point that was so convenient for us and our driver was kind and helpful with information as we were driving from Banff to Lake Louise & Moraine Lake. The time we had to explore at both lakes was long enough to enjoy each place.
    Written September 25, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • muhammad Z
    1 contribution
    1.0 of 5 bubbles
    The bus ride was not a comfortable experience, and it turned out to be quite expensive. The seats were cramped, offering little legroom, which made the journey feel longer and more tiring. The bus was also quite crowded, and the air conditioning didn’t seem to be working effectively, making the atmosphere stuffy and uncomfortable. Given the price I paid for the ticket, I expected a higher level of comfort and service.
    Written October 8, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • OnAir26344254239
    13 contributions
    5.0 of 5 bubbles
    Ray our Turkish/French tour guide was amazing. Very knowledgeable and curteous. You can tell he loves his job and showing others around. A pleasure to be with. Thanks so much. Ray.
    Written August 10, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • R A
    2 contributions
    1.0 of 5 bubbles
    TL;DR - Prepaid for a private shuttle, but it never arrived, and the company was unresponsive. Only after a chargeback did they offer a refund. Unreliable and unethical.

    We prepaid for a private shuttle service, expecting a smooth and reliable experience, especially since we were traveling with two toddlers. We specifically chose this shuttle service over an Uber because they offered child car seats, which we needed and paid extra for. Unfortunately, it turned into an absolute nightmare. After arriving at the airport, we were left stranded with no shuttle in sight. I called the company 6-7 times, left voice messages, sent texts, and emailed, but got no response whatsoever. It was as if they had vanished, leaving us to scramble for alternative transportation with two small children, which was both stressful and expensive.

    What made it even worse was the company’s utter lack of accountability. No one ever got back to me to explain what happened or offer any form of assistance. Only after opening a chargeback with my credit card company, they finally sent me an email claiming they "missed" us at the airport and would be refunding the payment. The refund came only after I took the drastic step of initiating a chargeback.

    Their lack of professionalism and complete disregard for their customers' time and well-being is unacceptable. No one should have to go through such an ordeal. I highly advise avoiding this company—they are unethical and unreliable. Save yourself the stress and choose a more reputable service.
    Written September 15, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • AbelCheung
    Nepean, Canada5 contributions
    2.0 of 5 bubbles
    The first part of the shuttle was fine, we arrived at Lake Louise without any problem, and we were also able to get on the shuttle to visit Lake moraine. When we were ready to go back from Lake Moraine to the park and ride, the line up was incredibly long and they were suppose to have bus every 25 minutes but we were all waiting for like 90minutes, at around 7 pm which should be the last bus to go back to the park and ride, it came with 3 buses and they picked up the majority of the people onto the buses; however, there were still people waiting in line to be picked up. I hope they didn’t end up walking back. I can understand the capacity issue from lake to lake, therefore, you need to control how many people at each lake site, but it shouldn’t be a concern at the park and ride as people are leaving from there. I really hope that Park Canada can change the shuttle frequency from lake moraine to the park and ride.
    Written June 12, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Roving41858
    Okotoks, Canada4 contributions
    1.0 of 5 bubbles
    THE WORST cab ride EVER! From Banff train station to hwy 1 and 1A junction. Maps say 7 kms. Charge was $45 plus MANDATORY 15% tip(!!). But worst part was driver was horrible. Did nothing but aggressively and constantly complain the whole way there that it was such a big deal to drive a few minutes out of town. Like seriously just a few minutes. Then the charge for such a short trip cause it was considered a flat rate plus tip destination as per dispatch. NEVER AGAIN with these guys
    Written August 18, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Alisa
    3 contributions
    5.0 of 5 bubbles
    I recently went on a tour with Banff Todo during the winter season, and they took exceptional care of us despite the challenging snowy roads. Our guide was incredibly knowledgeable and ensured our safety and comfort throughout the journey. Despite the winter conditions, the tour bus was cozy and comfortable, allowing us to enjoy the breathtaking scenery without any worries. I highly recommend them for their outstanding service
    Written March 19, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Beverley F
    11 contributions
    5.0 of 5 bubbles
    We have just returned from a very enjoyable day trip to Lake Louise, lake moraine followed by a scenic return trip.
    Both lakes and surrounding mountains were beautiful and as an added bonus we saw a mother grizzly and her cub on our return journey.
    Austin was our guide for the day, he picked us up on time , the coach was clean and he was well organised and he was a good communicator and gave local knowledge / facts as we went along.
    I would recommend this company for your day trip from Canmore/banff and we were really pleased that we chose them
    Written June 10, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Caley A
    1 contribution
    1.0 of 5 bubbles
    Save yourself a headache and avoid at all costs! Crocks, unprofessional and terrible customer service.
    Written May 11, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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