Our tour guide was Kevin and he was exceptional! He was very knowledgeable, friendly, and passionate about the area, he shared fascinating insights into Banff's history, wildlife, and natural wonders. His energy and enthusiasm made the entire experience more engaging, and he ensured we didn’t miss any of the must-see spots. We felt well taken care of throughout the day and he was sure to provide us hand warmers, sleds, and water. He was a great photographer and made sure we got some great shots as a couple. I highly recommend this tour for anyone looking to explore Banff with an expert guide. We were picked up promptly and had a full day of experiences. If you visit in December be sure to dress warm with layers and wear beanies, snow boots, and wool socks.