We live in Kelowna in Black Mountain and we try to bring all of our guests to the restaurant for at least one meal during their stay.
The vegan calamari and salmon are always a winner. The staff are always friendly and Stephen, the owner, if he’s around, will stop off at your table just to say hi. The organic Pinot Gris is very distinctive with an almost golden colour and it is very aromatic.
So why only a 4 star you ask. Communications when trying to make a reservation are next to zero. We have been turned away at the door because no one would pick up the telephone at the restaurant so we would drive down to the restaurant but we would always have a back up destination in mind which many times we have had to go to.
I suggest that maybe they could have a calendar on their web site for when they are hosting larger events to save guests from driving down and being turned away and disappointed.
Last night (25th) as usual the food was amazing and Lynne our server was great extremely personal, friendly and knowledgeable. Her manager was also there at a table and she took her ( The only server) away from her duties for an extended period of time to talk about work and this took her away from her duties so we just sat patiently and waited for her to finish so we could leave. We could here all of their conversation and it was quite peculiar that they would have a work update at the tables in a fine restaurant when we sat just 2 tables away.
Either way the food, wine and service was as always a solid 10, with the season winding down maybe Stephen and his mgmt team can look at their reservation process and the ability to communicate to customers if the restaurant is booked out for private events and therefore no walk in customers would be permitted.
Not the cheapest place in town but worth the trip. We will see you soon and hopefully they will post shortly if the restaurant is remaining open this winter season.
Great job Stephen
Stephen & Gordana