We were looking so forward to our day with Luxury Lake Tours. Many of our friends have had such great experiences!
Our captain Cal, was in constant contact, getting plans together for our day. We were going to go down to frind winery, the only lakefront winery, and grab some pizzas and wine for the boat! Then off to tubing and water skiing
Mother Nature had other plans. The west Kelowna fire got tragically,
worse, and High winds kept kicking up over the lake. Cal kept trying to figure out the best way for us to reschedule our trip, and to make it happen as it is so beautiful seeing the countryside from the lake.
Unfortunately, our schedule was too tight. They were absolutely wonderful, honoring their insurance, and refunded back to our credit card immediately.
I can’t say enough about the customer service, and how beautiful it would’ve been to see Kelowna from the water.
Will recommend Luxury Lake Tours to anyone headed in the area.