I went to nuvo with my partner for the magic show and experienced absolutely terrible service, and had money stolen from me by my server. We pre ordered dinner, so that was already paid for. While there I ordered a drink that was $18.00, she then took it upon herself to round it up to $20.00 on my bill before gratuity and HST. She said “the drink is actually $20” when that wasn’t advertised anywhere. Plus the Gratuity was $3.60, HST $2.60, which brought my bill to a total of $26.20. She then took it upon herself to round my bill up to $27.00. That was the price I paid for my one beverage that was originally marked at $18.00 which I estimated to cost about $23.00. For every question I asked her she made up an answer. We asked for water over 5 times for our table and didn’t receive any until close to the end of the night. People were rude and disrespectful and it dampened an evening that was supposed to be eventful and special. Unfortunately I will not be returning and I will not be sending anyone to this establishment.