Lovely spa. Booking over the phone was a pleasure. You are provided with a locker, a great robe and slippers. The changing rooms are lovely and spacious, very clean. Lots of places to lounge. Lots of nice products provided - shampoo, conditioner, body wash, shaving cream, disposable razors. Amenities: The pool is a nice size and the room has lots of windows for natural light. The hot tub is big and spacious. There is a good size steam room, although we prefer eucalyptus steam because it seems less stuffy. Treatments: The spaces are professionally equipped. The staff are super helpful. Our massages were very good. RMTs, heated tables, aromatherapy, knowledgeable practitioners. My pedicure was very well done in a properly equipped nail room. The drawbacks? The food is quite expensive and the menu is limited to sandwiches and salads that we found pretty bland. For example my salad was not seasoned at all and the vinagrette had no taste. Also, the staff have client food orders but seem to have trouble locating clients to let them know their food is ready. We said we would be in the sunroom when we ordered our food for 1 p.m. but then had to go looking for it, because it was 20 minutes late. And by then of course, the warm items were cold. The person who was supposed to bring it to us, said she could not find us. We saw staff repeatedly searching for guests with their drink orders. Maybe set up a table or a bar where guests can pick things up and staff don't have to look everywhere? It's a spa, so people tend to move around. The oat or granola squares in the change room were also awful. And the price was high. For two massages, one deluxe pedi and a full day using the pool and hot tub and lunge rooms was about $850.00 for the two of us. You can get RMT receipts for the massages if you have benefits, but your benefit company may cap what they will pay per treatment. Overall, it's the nicest spa we have been to in Toronto, better than the Elmwood or Body Blitz. And we cannot say enough nice things about the staff who are really lovely!