Let me make this really simple. If I could give this company a negative rating I would. This was a complete waste of time and money. We started the tour at around 3 pm and from the very start it was very obvious that the driver simply wanted to get through the route as fast as possible....no attempt at being considerate or helpful at all. Drove like a maniac, taking unnecessary risks in heavy traffic. The audio was also very spotty and did not work predictably. Porto is a beautiful city and we enjoyed the drive, but I WOULD NOT call this a tour at all !! Judging by the multiple negative reviews just like mine on Tripadvisor, this company is to be avoided totally, completely and utterly.