Massiel and Manuel at Costa Rica Specialists helped us plan an amazing 10 day vacation to Costa Rica. They started by inquiring about our interests/ age/ budget and after some email and video call interactions, came up with an itinerary that was perfect for us. All our accommodation was top notch, the guides they chose were very well informed and enthusiastic about their work, and their suggestions for places to see and eat etc all worked out well for us (especially considering we were vegetarians). On day 1, they picked us up from the airport and stayed with us till the next afternoon when we took a flight to Tortuguero. They drove us to our first hotel, escorted us to the Poas Volcano, shared a few meals with us and told us so much about the country that we would not have known otherwise. Subsequently, Massiel kept in touch with us throughout the trip and made sure all our requirements were attended to. Our driver/guides were also flexible and adjusted to a few changes we wanted to make. Every booking and experience was seamless. Massiel and Manuel are very well informed, thoroughly professional, and very reliable. Best way to see Costa Rica! Highly recommended!