We used Status MLB for 3 trips in mid-July 2020 - two private day trips and a group excursion. We contacted the agency very last minute - on the evening before we were arriving to Crete but despite this they were very responsive and provided immediate reply - even sometimes late in the evening and early in the morning. The agency is a hidden jewel. We were so pleased to have chosen them. They were very punctual, very comfortable, have specious private transport, careful and good driver, excellent communication, the professional tour guides they offered for the private trips were extremely knowledgeable and respectful for our preferences. We absolutely and very strongly recommend them. Although private day trips are of course not the cheapest thing, they are totally worth it and if you have financial means, we would say - choose for private day trips.