Hi, How did the company make the refund, we have an issue at the moment with one of the airports closed so they owe us 700 dollars. They said they cannot refund on the card we paid with and want to keep our money for "incidentals " on the trip, then send us a cheque at the end of the trip,for the remainder. Obviously as its in dollars its no good to us in UK after the trip
Hi, I have never used travel planner before. How much is the planning fee for PTW? And how is the payment for the whole trip handled? Prepaid?
My girlfriend and I are planning a trip to Costa Rica for the first time and looking at activities. Any recommendations of best adventure tours? (ie. Zip line, Rafting, Canyoneering, Rappel, etc)
We also love animals, would love to do any interactions with wildlife (ie. Sloths, Monkeys, etc)
Any tips would be much appreciated!
Hello. My wife and I are leaving tomorrow for Coasta Rica and we are having trouble getting through to Pacific Trade Winds. None of the phone numbers are currently working that I've called. They have been very good thus far. We have never done a trip like this so I'm nervous and want to make sure someone will be there when we arrive in Coasta Rica. Any thoughts and help would be much appreciated. Sincerely JIM
Can we add additional items - like tour the Manuel Antoni National Park - on the last day of a tour? ("Simply Paradise" tour, last day is relaxing on beach)