I am coming from the airport. And I want to know which Metro station is closest to the hotel: Parque or Sao Sebastiiao? Also do I need change Metro line?
I tried to contact the hotel to re-confirm my reservation and to make a few request. I never received a response to my email. It there a direct email address?
I am confused about the in-room safe. According to the website, there are in-room safes; however, many reviews here on TripAdvisor indicate that the in-room safes are broken. Even one recent review stated that their room was broken into, which is quite concerning. Given that we will be staying a week in this hotel, a working in-room safe is of high importance. What are your experiences regarding this issue? Can I request a room that has a working in-room safe??
I have reservations for September. Do you offer in-room wireless internet? Although Im on vacation, I will still need to conduct some business via my iPad.
How much is the airport shuttle service, during normal hours and out of hours (our flight would get in at 23:30). Thank you!