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Hotel Cielo Questions & Answers

Red Deer, Canada

Not a question, this is more of a statement.

In all my years of travelling I have never had such great service and quick replies/help with questions. The staff at this hotel is absolutely incredible.

I think sometimes it takes a bit for the questions on TripAdvisor to reach the hotel. When I've contacted them direct with any question I always get a reply within an hour, sometimes a matter of minutes.

I really feel like this is a testament of a well run business. Staff are very involved and honestly the most helpful service I have ever encountered.

Just wow, very impressed.

over a year ago Answer

1 answer

Property representative
Playa del Carmen
Helpful answer
Not as helpful

Thank you so much for your words! Every opinion of us is important. Thank you for your feedback and we hope to see you again soon!

over a year ago
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