Thanks for your review on TripAdvisor.
I am wondering if you knew that all other accommodations on site DO allow kids? (and pets!) The Lodge is kept as a quiet sanctuary by allowing only 2 adults only in each suite.
If you booked with us by phone and mentioned your child, we would have offered this information about the Lodge. If you did mention that there was a baby coming to us and we still booked you in the lodge, I do apologize, for we have plenty of other accommodations which would have suited your family perfectly.
Sorry to hear you had a poor experience.
Thank you for your time,
Get an answer from The Cabins at Terrace Beach staff and past guests.