We have booked this hotel for the 21st august 2017, And are now worried about the state of this hotel .
We don't expect the Ritz for the price we have paid .But is the review you have put does it apply to the whole of this hotel as I am
ringing them tomorrow Monday 17th July to ask for a refund on our holiday as it sounds absolutely awful .Or a change of hotel.
This is a true account of our stay and what we found. I can't comment on the other bedrooms as didn't go in any others but we did speak with other guests and they they were also unhappy with the bad state of this hotel. THE Burlington dies have a sister hotel in Torquay Ashley Court you could look at their reviews to see if they're any better.
Good luck x
Pool was OK sister hotel the Ashley court was a better hotel all round
The food was fair the room was small and the underside of the toilet was dirty with brown stain and the room was dated all in all I would not stop at this hotel again
I can only answer truthfully as I personally found the hotel along with a coachload of elderly people that I joined with some friends. The tour company was D Urquhart and it is rumoured, although I cannot prove, this that he also owns the hotel. The staff were lovely. Cleanliness was a major issue, my friends had some of the food they purchased in the town partly eaten by what looked like mice. Another friend found mouse droppings on their bed. On one occasion the yoghurts served were past their sell by date. Reception rooms were not cleaned from the day we arrived till the day we left. What amazed me most was reading the reports given by some "guests" awarding it 5 stars. My report stated exactly like I found the hotel along with the pictures I posted.
nothing wrong with this hotel my wife and i and friends 6 of us altogether really enjoyed our stay at this very friendly couldn't fault it in any way ,we are going back again in September as we liked it so much
the hotel was clean but dated. pool was excellent.staff great and entertainment at night was a laugh bar prices were good. bus stop outside and only 4 stops to town or 10 minute walk. good was excellent . hope this helps
Get an answer from Hotel Burlington staff and past guests.