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Albion House Hotel Questions & Answers

Ranked #948 of 1,084 Hotels in London

How on earth do I get someone to reply to an email?

Messed up my booking. Took full amount when there was supposedly nothing to pay until the day of arrival and then took £240 which wasn’t their’s to take (amount differs from original) and still haven’t refunded me.

Dealing on the phone was a nightmare and due to money involved I want to ensure original booking is fine and my refund is 100% coming my way.

I spoke to them on Friday 29th and was assured it was being dealt with there and then.

Is there a manager I can email or complaints dept for the hotel group this place belongs to?

Please help!

11 months ago Answer

1 answer

Worksop, United Kingdom
Helpful answer
Not as helpful

sorry your having issues as i had none, when we went it came under the Gordon Ramsey group as in the chef, hope this helps.

11 months ago
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