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Hyatt Regency Mainz Questions & Answers

Canada

Hello,

I sent email to the hotel few days ago , got no reply yet? Is the hotel usually that late in replying back to guests?

over a year ago Answer

6 answers

New York, New York, United States
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Yes.

over a year ago
Canada
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0
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I used mainzregency at hyattcom, that's the only email I found on their website , I didn't find any reservation of other department email

over a year ago
Tigard, Oregon
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In general, Europe does not have as quick customer service as the states.

over a year ago
London, United Kingdom
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My personal experience is that they are quite efficient in replying. Which email address did you use to contact them? I would suggest that you write to their reservation department or the general manager directly. I hope this helps. Warmest wishes.

over a year ago
Canada
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0
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TBH I find that a bit annoying! I wrote them on Twitter and won't call now as we are arriving late January

over a year ago
Makakilo
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I too emailed them to tell them we were bringing pets. They did not respond, when I called they said they got my message and everything was in order. I find tgat Germans pride themselves in efficiency and they will often not call you back as they are good at taking care of requests. But I would still call.

over a year ago
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