Sir - having chosen to besmirch my character on this website and lied about our correspondence (my letter to you was dated and sent 13 Sep - accept I got the date wrong in my posting) - so please provide details of your advocate to allow my solicitor to pursue your perverse statements through the courts. I am neither 'rude' nor 'condescending' and what you describe as a 'tirade' was a fair report of the food that your team/suppliers provided - I still shudder at the memory of at least 3 instances of approx 2.5 inch long by 1/2 inch wide pieces of crab shell in the 'coriander' soup - life-threatening to be sure. Your mother's misaddressed e-mail was OK by me and whilst some of the points were unusual (e.g. to engage with your suppliers directly) it offered a £50 voucher which if we determined we'd ever revisit the IoM and your restaurant we would have taken up (neither of these appeals to us). Judging from your responses to other 'negative' reviews on this site you are a rude and uncaring provender that deserves no happy clients. Your suggestion that we should have returned to discuss our 'niggles' was absurd - we were on holiday and not minded to return/waste time on Tanroagan engagement.
Noted. I really hope you would reconsider returning to the Isle of Man one day as it truly is a beautiful island and certainly worth a second visit. There is so much to do, see and explore and plenty of other dining establishments to visit. Not returning to Tanroagan though would appear to be a mutually shared point. Best wishes, Tanroagan
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