Why don't you allow drop offs and pick ups from Atlanta? It shouldn't bother you too much for people to be sitting outside with their luggage for a half an hour.
Thanks. They only allow pickups or drops of people who stay at their hotel. In the past, they allowed all of the shuttles to stop there, which was a great convenience.
This change in policy seems very arbitrary.
Get an answer from SpringHill Suites Athens staff and past guests.