We arrive on a early bus from Puno (5am) what is the earliest you will be able to check us in? Regards Simon.
The rooms are available after 10 a.m.
Not sure why TripAdvisor has asked me to answer this question as I am nothing to do with the Hotel, the question needs to be directed to the Hotel. Tripadvisor I think you need to analyse the questions more efficiently.
I am not affiliated with this hotel, but I suggest you try to check in. I do know the hotel will hold your luggage if you can't check in right away. You may be welcome to stay in the lobby or have breakfast there. Worth it to ask the front desk!
I also can not answer for the hotel but just enjoy your stay and as the other person said I am sure they will look after your bags etc before you can check in.... Love Cusco!!!
I do not represent this hotel - I've just stayed there twice. I would recommend you look at their website. They are a bit slow with email, but they also have phone numbers listed. Contact them and I'm sure they'll assist you. Even if they can't check you in that early, they'll be able to offer you refreshments and then hold your bags while you set off to explore Cusco, I'm sure.
Get an answer from Terra Andina Colonial Mansion staff and past guests.