Hi, I made a booking directly through the hotel website a few days ago and haven't received a confirmation email, and also haven't yet been charged. I have got the booking reference and a copy of the confirmation page that showed once I had filled in the booking form. I wondered whether I should expect am email confirmation from the hotel, and also whether the payment will be taken from my bank account prior to arrival or whether this is just a reservation and I will pay the hotel at the end of my stay? Thank you very much in advance!
I booked it on Booking so i dnt know how the hote's website work but i think u should email them to make sure. According to my experience with other hotels i always got confirmation by email. So better ask them. Good luck and enjoy ur stay in such a wonderful place!
Hi I just want to check how this was sorted out ? I’m having the same issue
If you book directly through hotel's website, definitely you should receive a confirmation e-mail. As i booked though Agoda, I got a confirmation mail. Surprisingly , i was supposed to pay at the hotel but the amount was deducted from my credit card.So, you better check with hotel about the payment terms.
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