According to our confirmation we have been assigned unit 811.
Is this unit on the second floor? If not, who would I contact to make a request?
Thank you, HG
It's on the first floor. Call and request the second floor. sometimes the reception desk can do it. Sometimes they will say they can only put on a request. You can try to speak to the resorts manager JAMI CHAMPAGNE.
This is truly my favorite property! My favorite unit is on a top floor for a few. Be sure to call and see if your unit has a view. My favorite unit is 722 B
Thank you for all of the responses. Our reservation is not until October 2017. Is is too early to put in a request for a top floor room with a nice view?
Some second floor units require stairs to reach, others do not. Be clear about what you need and call the desk.
Depending on site location, "ground floor" can be either first or second story.
Call the front desk
It appears you will be on ground floor.. Be specific about what you are asking and tell them why if it is a medical issue.
Talk with them about what you have scheduled and what you want/need.
I agree with janie g. If you go to my review, I've posted a map of the property so you can see where each unit is. The people who work there are very nice and accommodating. Just include in your reservation exactly what you want.
Get an answer from Hyatt Residence Club Sedona, Pinon Pointe staff and past guests.