I will stay in this hotel in 2 weeks.
I want to know if i can pay for the room (plus taxes) with cash and the deposit with credit card? or the reverse...
Hi Nyu B,
Thank you for writing us. Credit Cards are taken at the time of reservation to secure the room (for the first night of stay). However, yes- you absolutely can pay with cash when you check out (including taxes). Please be aware we have a 48-hour cancellation policy.
We look forward to having you stay with us.
Yes. I booked it with a credit card guarantee, but there was no charge to my card. When I checked in, I paid for the room in cash and plan to do the same in two weeks when i stay for Thanksgiving Day prior to my cruise.
Also, note that even with cash they place a hold on your credit card which reduces your available funds until 3-5 days after you check out. My college son reserved with credit card, paid cash when he arrived and he was unable to use his credit card as there was a hold placed, college kid with no income flow so he was not happy
Thanks for all the information. Yes, i will try to call them and ask for more infos.
They definitely require a credit card for a deposit and a,$50 per day incidentals deposit which is above and beyond the room rate. I paid some of mine with cash too but you may want to call their front desk DIRECTLY(not the 800 number) just to confirm specifics. Make sure you have the name of who you talked to.
Get an answer from Doubletree by Hilton Grand Hotel Biscayne Bay staff and past guests.