Hi I will be staying with you in march , it seems you have problem with sunbeds being pre-booked , this leads to conflict, please tell your beach attendants to warn pre-booked that after 1 hour no show then towels will be removed ! We always go out in the mornings then return to beach afternoon hope our stay want be disappointing due to ignorant people, your hotel was recommended by my two Thai friends in Bangkok who are travel reps!
Regarding the sun beds reservation, I will take good care of your comment and will reinforce the information according to the hotel policy and our beach staff will give additional attention to the sunbeds reserved during the day.
I’m looking forward to the pleasure of welcoming you to our beautiful resort.
Executive Assistant Manager
Get an answer from The Dewa Koh Chang staff and past guests.