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The Dewa Koh Chang Questions & Answers

Chester, United Kingdom

Hi I will be staying with you in march , it seems you have problem with sunbeds being pre-booked , this leads to conflict, please tell your beach attendants to warn pre-booked that after 1 hour no show then towels will be removed ! We always go out in the mornings then return to beach afternoon hope our stay want be disappointing due to ignorant people, your hotel was recommended by my two Thai friends in Bangkok who are travel reps!

11 months ago Answer

2 answers

Property representative
Koh Chang, Thailand
Helpful answer
Not as helpful

Dear philboden,

Regarding the sun beds reservation, I will take good care of your comment and will reinforce the information according to the hotel policy and our beach staff will give additional attention to the sunbeds reserved during the day.

I’m looking forward to the pleasure of welcoming you to our beautiful resort.

Yours Truly

Ampiwan B

Executive Assistant Manager

11 months ago
Helpful answer
Not as helpful

I do agree! Will be visiting January and really hoping we won’t have this problem. I agree with removing people’s towels after an hour it’s not fair

3 months ago
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