This is my 4th year in a row at the Alii. When I made the reservation with Classic Resorts they charged me for 3 nights which was fine because of their new policy. But when I checked in I had to pay the remainder of the days upfront because of their 'new policy'??? Have you ever heard of that??
We stayed there in October. About a week before we arrived, we were billed for the 10 days of our stay. Shocked, but that's the way it works. I was unaware of the free night.
We booked thru a travel agent and paid in full, but we had travel insurance if something were to go wrong.
Through their 1-800 reservation center - The requirement for $1000 upfront for small room and $1500 upfront the suite. We settled the bill on the way out.
When ordered through Costco, 50% during the reservation and the rest 50% close the stay.
We had to pay in full up front too.
We booked thru AAA and paid full upfront.
Yes, we paid in FULL at check-IN.
Get an answer from Kaanapali Alii staff and past guests.