Room was clean, but compared to other 4 Star Hotels rather outdated. Lunch was good, but too heavy in my opinion. The breakfast was really good- nothing missing. The complete staff was very nice and helpful.
This hotel is on the banks of the Bodensee so is ideally placed for sight seeing around the area. An unfortunate experience when booking in got us off on the wrong foot.
The hotel is spread across a number of buildings some rooms have a lake view some, less expensive ones do not. Ours was best described as a small suite with two rooms in the older part of the hotel. Warm and with a fan to help cool the room, no air conditioning, it would have been unbearable in the height of summer.
Our check in was marred when we asked to book a table for dinner, sorry we’re fully booked. You can try the next village if you like but we can’t fit you in here. Not happy we enquired about the following evening, no we’re full then too. A slight melt down as this is most unusual for a resident to be turned away on both nights. Clearly perturbed we asked to speak with the manager. A nicer person one couldn’t meet who assured us we could have a table on both evenings.
The moral surely is to empower the reception staff to be able to make this decision and save any conflict or embarrassment.
The second is for anyone who wishes to dine in the really very good hotel restaurant is to make sure you book a table when you book your room!
Stayed here for three nights. Room rate of about 150 euro a night including breakfast.
Breakfast is nice for Germany. Wide range of pastries, cheeses and hot bacon. Gluten free bread is available. Staff are nice but determined to clear the table. It might be culturally ok here, but at home taking plates etc. throughout the breakfast is both irritating and unnecessary. The food however is fine. Unclear if breakfast staff have English.
Hotel layout is a little strange.. had to walk a long way to get to the room and often found myself getting lost trying to get back to the reception.
Room is fine. There is no tea and coffee making facility provided in the room which for a 4 star is odd. The bed is comfortable and free water is provided. Rooms are kept very warm so best to turn off the radiator.
Had lunch in the restaurant - had a turkey salad and a coffee. Staff had english. This came to over 18 euro which is expensive. The view over the lake however is nice.
The gym has one treadmill, one bike and 2 machines that would allow chest press, facepulls.. standard exercises. There is no water provided in the gym which is unusual.
Boardgames are provided for use e.g. poker chips.
There is a spa but treatments are pricey. About 70 euro for a massage. There is a pool which looks nice.
The hotel has fairly negative ratings online but really it's not that bad and is in a nice location over looking the lake.
The two rooms I stayed in were both located in the old building (Fachwerkhaus) - linked to the new building via a walking bridge. The rooms were small, smelled odd (outdated carpet and furniture) and was incredible hot. Anyways, there was no A/C or fan. So I asked for one but the one I got was so poor that it hardly made any difference. The room change did not improve the situation significantly (though I moved a level down from being directly under the roof).
In the end I slept both nights outside on a sunbed. Overall I found this disappointing for a 4* hotel. The beautiful and lovely spa/sauna area cannot compensate when your sleep is bad.
I paid 85 EUR including breakfast, which was really good. Room was somehow outdated, but it was clean and comfortable. The room was also spacious. So, in this case it was good value for money.
The view to to the lake from the breakfast room was the highlight of the morning.
The service was friendly also.