The campers are stacked against one another in rows, way too close. My camper was so old, the bathroom was beyond gross. It didn't have a toilet seat when I arrived but that part got fixed. The light switch was so high I could reach it so they brought a step stool and the shower stall was one of these old vinyl type, the shower head was so rusty it couldn't hold properly in the receptacle so you had to hold it. It close with a cheap plastic curtain which with the draft clung to your body. To add to this the front door was difficult to open because of the moisture and the same thing happened with the main bedroom door, I couldn't budge it so I had to turn sideways. For this I paid 100 euros a day but I was told it was because of high season.
The main thing is the campers are stacked too close to one another, they are far too many people using the swimming pool at anytime. We just used the night of our arrival and refused to set foot for the rest of the week.
We found this on a booking site and took a chance. On arrival the receptionist spoke no English so we muddled through with Google translate.
Actual caravan was extremely tired and dated, the site itself wasn't that cared for and everything was run down.
The pool was clean but very busy.
We would not return to the site but we loved the general area.
We arrived late in the day - almost 7pm when reception closed but received a warm welcome and map and explanation of where our pitch was. There was a slight language barrier but my pigeon French I hope got us through :-). The receptionist did speak English - much better than my French! We were the only British on the site although this wasn't a concern for us. We had come away as a family of 4 with 2 4 yr olds in tow. The toilet block was close by and although not brilliant, it did it's job. Some old style French toilets as well as standard ones. I see on other posts the lack of toilet roll although we didn't experience this although sometimes the roll got stuck in the dispenser. Our pitch was close to the football area and the lights didn't go out til 11pm but this didn't disturb our little ones, neither did the entertainment. A poorly stocked shop but this appears to be the same at most campsites in the area as there are now lots of supermarkets closeby. The pool was cold but didn't bother the kids. we used the snack bar on our first night and were pleasantly surprised. Decent pizza which the kids loved watching being made. A great location, close to Royan, St Palais and La Palmyre as well as various supermarkets and things to do. I certainly wouldn't class this campsite as a 4* but an ok base for the area. We had a large pitch which was grassed, as were all the pitches which did get a little soggy with the rain :-/ . The campsite did it's job for us as campers and I feel some of the previous reviews are maybe a little harsh although I had no experience of the statics etc. I also had no bad experiences with any of the staff, we seemed to all practice our languages, them English, and me French.
Where do I start.……?
FIND A DIFFERENT CAMPSITE!
Was here for a family holiday!...lets just start by saying..certainly don't go to this campsite if you have no knowledge of the French Language...luckily I did! But as for my parents they hadn't any understanding of the language and the staff are rather abrupt and impatient for this language barrier.
No Hard pitches for campervans...all grass! (More of a hay field) you do end up needing to buy a brush to clean your camper and tent after each walk through the grass...which is pretty unavoidable
No water near pitches
The toilets....where do I start here...4 actual toilets (in the sanitary block nearest our pitch...other blocks elsewhere...not any different) (1 normally closed for "maintenance") No toilet seat on these toilets..
There is then 3 holes in the ground for the want of a better description.
TOILET PAPER? What's that...? Never ever ever any toilet paper present....yet a cleaning chart outside stating the toilets have been checked, cleaned etc...all ticked and signed by the staff member.
Pool...the pools themselves are actually nice...clean....but not controlled or monitored...there is a massive list of rules before you enter the pool area...yet none of them are enforced.
Bin collections in the middle of the night...be prepared to get woken up by this...as they certainly don't do it on the quiet.
A certain couple of individuals were left on site during our stay...and rather disturbed the peace for the want of a better expression...hovering around the children- driving around on a moped watching everything and everyone - French Gypsies! Certainally not very nice individuals.
And to be honest.... thats all the site is fit for!
The Bar....not bad...acceptable...one very friendly hard working young lady who always did her best! By far the most pleasant staff member we met during our stay.
Entertainment most nights which was actually ok.
Lock everything up....people drive around and watch you and everything you have....dont leave anything unattended.
The only thing it has going for it is the location.....but several other campsites within a close proximity to this halting site.
Just to reiterate this is NOT A FOUR STAR CAMPSITE
This campsite is in an excellent location, just a few miles from Royan, St Palais, the Zoo and all the beautiful beaches on the peninsular. It is also possible to access most of the cycle routes from the site, although it does involve a short road stint first. St Augustine has a great grocery shop with very friendly staff and restaurant just down the road, as well as the smaller shop and pizzeria just off the campsite. We made use of these most days!
This was our main concern. There are two roads that run through the site with gates that stay open 24/7 (despite signs that say they are locked). Cars, tractors and trucks hurtle up the road all hours of the day and night and several times we witnessed near misses whilst children were crossing to visit the bouncy castle or swimming area.
There were also reports of thefts from awnings and tents, although we weren't subject to that.
I wouldn't have left our children unsupervised in the pool area as the waterguards spent most of their time flirting with girls, smoking cigarettes by the gate, sunbathing or enforcing the french fashion rules.
We were the only non-french on site, which was nice, but also intimating at times. The staff speak very little English and have little patience for our attempts at speaking it.
The site also appears to target groups of young men and women, 17-21 years old, who hang around the shower blocks, cycling, drinking and partying until 3am most nights. There were lots of groups like this whilst we were there.
Lot's of toilet, shower and washing facilities, although there is no cold running water, toilet paper or toilet seats available. This means brushing your teeth with warm water and hovering, which must be fine for the french. The showers are on presto buttons that last between 3 and 4 seconds when you have to retake the boiling hot/freezing cold lottery once again.
The onsite cafe was good - sold a wide range of beers and food with a different theme each night,
There are two roads that run straight through the site, the one is very busy all day and night. We camped in a tent near the one road and the speed of the traffic made our tent shake.
They collect the recycling at 1am and the bins at 6am each night from two places on the campsite, so expect you and your children to be awake at these times.
There are also lots of late night entertainment evenings where everyone moves from one side of the site to the other at 1am, which is very noisy.
The roads around the site are also gravelly which is very noisy if you're under canvas and young french drivers are practicing their engine revving and wheel spins at 7am.
Although the French never seem to obey speed limits on motorways, openly throw litter in the street, cycle on pavements and pedestrian areas they will not tolerate the wearing of swimming shorts (even new M&S ones) anywhere near the swimming areas. They must be small Speedo types or you will be shouted at in French and you and your family will be ordered to leave the pool area. Considering Speedos are banned in most UK waterparks as they are indecent, I found this uncomfortable. Be warned. (oh, this is mainly for the British, as it appears there is a higher tolerance for the French who appeared to be allowed in the pool wearing long board shorts.