The rooms are not bad for this price range and the location is very central to any place you would want to walk to in downtown Halifax. However, there were several annoyances /disappointments about this hotel. Approx. half of the rooms face an 4-walled, open air courtyard that has been turned into a sports bar. The rooms are not soundproofed so you have no choice but to listen to the loud noise from the bar until at least 11::30pm. There was only 1 of 2 elevators working, With social distancing very awkward when there is only one working elevator, many guests chose to use the stairs. Thankfully is it only a 6 story hotel. There are no glasses in the rooms (you have to request them), and overall the rooms seem underequipped. Guests can't expect everything ng to be normal in the times of Covid, but you should be able to expect a quite room that you can get to safely. If you do stay at this hotel, ask for a room facing the water. Hopefully it is quieter.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Dave Power, General Manager at Four Points by Sheraton Halifax
Responded 2 weeks ago
Mobey we are very sorry for this negative experience. The Courtyard patio beer garden is something we had to try this year to help our local restaurant. There has been some balancing to ensure it's not too loud for guests. While most nights it has not been an issue this weekend proved different. We will address this with the owners to ensure noise is better managed on a go forward. For the in rooms cups you are correct we had these all removed do to covid. We are beginning to re introduce coffee stations, and cups to the rooms in the next few weeks. Just need to ensure it is the correct setup and all per-wrapped. It has been challenging to find. Again, we are truly sorry for this experience. It is not the levels of service we are known for or capable of providing. With hospitality, Dave
This response is the subjective opinion of the management representative and not of TripAdvisor LLC