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All You Need to Know About the Rooms
at EPIC Apart Hotel - Duke Street

Room/Suite (68)
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Guests1 room, 2 adults, 0 children
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Room review highlights
... locating the sheets for the sofa bed but they were in a bedroom drawer. We also hadn’t been provided with shower gel etc...
... move the dates of the stay for me. We stopped in the mini penthouse- could not have been happier with the room, even the...
... July when we first arrived we had a small issue with our room and when we called the reception the girls at the desk...

Reviews that mention rooms

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Faye H wrote a review Aug. 2020
Cambridge, United Kingdom15 contributions3 helpful votes
+1
We stayed in apartment 38 in duke at for 2 nights. This apartment has a large roof terrace which you can see John Lewis, the big wheel and the liver birds from. The apartment was nice, it was clean and comfortable.
I had difficulty locating the sheets for the sofa bed but they were in a bedroom drawer. We also hadn’t been provided with shower gel etc but when we phoned reception some was sent up within a few minutes.
The flat wasn’t perfect, it could do with a lick of paint and some maintenance (bulb out in bathroom, broken bathroom door handle, tv in master bed not working) but it was reasonably good value for the amount of space and the location. The roof terrace would be great in sunny weather.
The staff in reception were really nice and helpful with everything. I was shocked when they asked for such a huge deposit (£200!) especially when we saw the flat wasn’t in perfect condition anyway, I haven’t received that money back yet.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from elliot motloung, Other at EPIC Apart Hotel - Duke Street
Responded 2 weeks ago
Hello Faye Thank you for your review. We're glad that you liked our central location. Regarding the maintenance issues I will make sure this is passed onto the relevant department as that is not our usual Epic standards. We hope to welcome you back with us in the future. Don't forget to book directly with ourselves to receive 15% off your next stay as a returning guest. You can call us on 01517091719 or email us to hello@epichotels.co.uk. Kind Regards, Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abby wrote a review Aug. 2020
Sheffield, United Kingdom2 contributions
Unfortunately I was not able to attend on the original dates booked due to the current climate, however this was no problem as epic were more than happy to move the dates of the stay for me. We stopped in the mini penthouse- could not have been happier with the room, even the sofa bed which we did not anticipate to be the best ,was the best quality. The balcony is great to sit on and have drinks when sunny. We payed for late check out extending our stay till 1pm, I definetly recommend this especially if going out the night before, only £20 too ! Could not recommend staying here more, great location, near to Liverpool one, Albert docks and concert square, all within a five minute walk. Really wished we had stayed for longer than one night, but shall be visiting again very soon.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from elliot motloung, Other at EPIC Apart Hotel - Duke Street
Responded 3 weeks ago
Dear Abby Thank you for your fantastic review. We are delighted to hear that you had an enjoyable stay with us. I will be sure to pass on your kind words to our Epic team who always aim to make all our guests stay the best it can be. We hope to welcome you back with us in the future. Don't forget to book directly with ourselves to receive 15% off your next stay as a returning guest. You can call us on 01517091719 or email us to hello@epichotels.co.uk. Kind Regards, Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liv S wrote a review Jul. 2020
2 contributions1 helpful vote
Couldn’t praise the staff at Epic anymore! We stayed in the duke street apartment on 29th July when we first arrived we had a small issue with our room and when we called the reception the girls at the desk couldn’t have been more helpful and understanding, they offered to move us rooms and even give us a free upgrade because of this! Ten out of Ten would recommend to stay here as the staff really make an effort to help you with any issues and are always available. Would definitely stay here again!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from elliot motloung, Other at EPIC Apart Hotel - Duke Street
Responded 3 weeks ago
Dear Olivia Thank you for your fantastic review. We are delighted to hear that you had an enjoyable stay with us. I will be sure to pass on your kind words to our Epic team who always aim to make all our guests stay the best it can be. We hope to welcome you back with us in the future. Don't forget to book directly with ourselves to receive 15% off your next stay as a returning guest. You can call us on 01517091719 or email us to hello@epichotels.co.uk. Kind Regards, Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ameliajayx wrote a review Apr. 2020
1 contribution
I stopped at the epic apartments in April. I had such a pleasant stay and was so happy with the room. You couldn’t hear any noise or any of the other guests and found everything you would need in The rooms at a great price too.It was very accommodating to me, my sister and son. The gentlemen who helped us all throughout the stay was amazing. He helped us multiple times and was always happy to do so. I would definitely recommend and will be looking to stop again in the future.
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Date of stay: April 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from elliot motloung, Other at EPIC Apart Hotel - Duke Street
Responded 3 weeks ago
Dear Amelia Thank you for your amazing review. We are delighted to hear that you had an enjoyable stay with us! We hope to welcome you back with us in the future. Don't forget to book directly with ourselves to receive 15% off your next stay as a returning guest. You can call us on 01517091719 or email us to hello@epichotels.co.uk. Kind Regards, Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Megan B wrote a review Feb. 2020
Nottingham, United Kingdom10 contributions
+1
We got upgraded to the penthouse which was brilliant. Definitely would return in the summer to take advantage of the private terrace. Clean and modern! The location is also great, only a couple of minutes walk from the centre.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from elliot motloung, Other at EPIC Apart Hotel - Duke Street
Responded Mar. 16, 2020
Hi Megan, I am so pleased that you enjoyed your time with us. And thank you so much for a great review. Don't forget, that if you book direct next time by sending an e-mail yo hello@epichotels.co.uk or give us a call on 0151-709-1719 and you'll get yourself a tidy 15% discount as returning guest. We hope to see you soon. Kind regards, Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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