We stayed in apartment 38 in duke at for 2 nights. This apartment has a large roof terrace which you can see John Lewis, the big wheel and the liver birds from. The apartment was nice, it was clean and comfortable.
I had difficulty locating the sheets for the sofa bed but they were in a bedroom drawer. We also hadn’t been provided with shower gel etc but when we phoned reception some was sent up within a few minutes.
The flat wasn’t perfect, it could do with a lick of paint and some maintenance (bulb out in bathroom, broken bathroom door handle, tv in master bed not working) but it was reasonably good value for the amount of space and the location. The roof terrace would be great in sunny weather.
The staff in reception were really nice and helpful with everything. I was shocked when they asked for such a huge deposit (£200!) especially when we saw the flat wasn’t in perfect condition anyway, I haven’t received that money back yet.
Unfortunately I was not able to attend on the original dates booked due to the current climate, however this was no problem as epic were more than happy to move the dates of the stay for me. We stopped in the mini penthouse- could not have been happier with the room, even the sofa bed which we did not anticipate to be the best ,was the best quality. The balcony is great to sit on and have drinks when sunny. We payed for late check out extending our stay till 1pm, I definetly recommend this especially if going out the night before, only £20 too ! Could not recommend staying here more, great location, near to Liverpool one, Albert docks and concert square, all within a five minute walk. Really wished we had stayed for longer than one night, but shall be visiting again very soon.
Couldn’t praise the staff at Epic anymore! We stayed in the duke street apartment on 29th July when we first arrived we had a small issue with our room and when we called the reception the girls at the desk couldn’t have been more helpful and understanding, they offered to move us rooms and even give us a free upgrade because of this! Ten out of Ten would recommend to stay here as the staff really make an effort to help you with any issues and are always available. Would definitely stay here again!
I stopped at the epic apartments in April. I had such a pleasant stay and was so happy with the room. You couldn’t hear any noise or any of the other guests and found everything you would need in The rooms at a great price too.It was very accommodating to me, my sister and son. The gentlemen who helped us all throughout the stay was amazing. He helped us multiple times and was always happy to do so. I would definitely recommend and will be looking to stop again in the future.
We got upgraded to the penthouse which was brilliant. Definitely would return in the summer to take advantage of the private terrace. Clean and modern! The location is also great, only a couple of minutes walk from the centre.