Reception was very dark, young lad on the desk was friendly enough though.
Our room was top floor. I would suggest not taking too much luggage as narrow, steep stairwells. Room was small and exceptionally hot. No hairdryer in the room; not a bad thing really as wouldn't have wanted the extra heat anyway!
Room, as the rest of the hotel, is just in need of a refresh. Thankfully, bed was comfy enough for one night.
One point to note, though to be clear, not really hotels fault - we found it really difficult to find a parking space.
Stayed in the Aqua room with the jacuzzi..carpets stained, no curtains to cover the window...half the bathroom lights out... jacuzzi bath all scratch up.
Mould on the wall by the window.. wallpaper hanging off... complained and got £20.00 off the room..as they said no one had noticed it...still over priced for what I think to be a poor room.
My partner and I stayed at this "boutique " hotel for 2 nights on a Friday and Saturday in September 2017. I felt like I had walked into a bleak, narrow rabbit warren. Our room door was unable to be unlocked and opened if we were stood together- no room to move especially with overnight bags. Inside, the room was standard budget size and cold, the bedding was grubby and looked in need of whitening. The quilt inside was grey! The tea and milk tasted stale. The bed was ok other than you rolled into the middle. The bathroom was dark, a light bulb in the high ceiling was out and the sink and bath plugs both needed descaling and were stained. Perhaps it was just as well the lighting was inadequate!
The outside of the building was unlit in the evening, during the day you could see how in need it was of TLC, peeling paint and scruffy.
The staff were not particularly communitive or friendly.
Definitely not stay there again
Stayed one night. Bed squeaked. Duvet cover was inside out. Duvet was old. Room was small and uncomfortable. Staff were friendly but the overall outlook was that the property was tired and needs updating. The entrance steps were dirty and worn. Narrow hallways and lots of stairs. Parking on side roads is free if you can find a space. but its a 5-10 minute walk back to the hotel.
Nice helpful front of house staff, clean dinning and seating area shame can not be the same for the bed room, wallpaper hanging off bath had to be cleaned before we got in it. Saucer had old tea stains on. Hair hanging of off a picture and another stuck to the wall. In desperate need of decorating and housekeeping need to do there job better. Feel like I wasted my money and very disappointed will not be going back