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All You Need to Know About the Rooms
at Best Western Plus Wine Country Hotel & Suites

Room/Suite (399)
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Guests1 room, 2 adults, 0 children
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US$114
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US$111
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Room review highlights
Our well-lit, comfortable room was a treat. A faux-leather sofa faced a large TV, and there was a desk and comfy chair as well....
... the staff to fix the issue, and nothing was done. Also had trouble sleeping, could hear a party going on in another room.
... renovations were being done. The renos in the guest room were awesome, especially nice in the bathroom. I'm not...

Reviews that mention rooms

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Sherry O wrote a review Nov. 2022
British Columbia, Canada52 contributions41 helpful votes
Our well-lit, comfortable room was a treat. A faux-leather sofa faced a large TV, and there was a desk and comfy chair as well. Lots of lighting, both overhead and lamps, were a rare luxury. Breakfast was excellent quality and plentiful.
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Date of stay: November 2022
Value
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Review collected in partnership with Best Western
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded 2 weeks ago
Dear Sherry O, I am very pleased that you enjoyed the newly renovated guestrooms. It is also great to hear that you liked the selection at breakfast. We hope that we can welcome you again the next time you find yourself in West Kelowna. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
isabellavegso1 wrote a review Oct. 2022
1 contribution
This hotel was overpriced for what it was. Full of issues that never got resolved by the staff. Our hotel bathroom smelt like sewage. We asked the staff to fix the issue, and nothing was done. Also had trouble sleeping, could hear a party going on in another room.
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Date of stay: October 2022
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Review collected in partnership with Best Western
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded Oct. 24, 2022
Dear Isabellavegso1, Thank you for sharing your experience. I truly apologize that there was a smell in your room that was never resolved. This is not the quality of service that we strive to provide and it is disappointing that we fell short. I will make sure that I follow up with our Maintenance team as well as the Front Desk to ensure that all guest concerns are addressed immediately. I would also like to apologize that a neighboring room kept you awake during your stay. We do our best to ensure that all guests are being respectful to noise levels in the evening wherever possible. I do hope you would reconsider staying with us again so that we can change your mind of your current impression of the hotel. Please feel free to call the hotel and ask for myself directly so I can ensure you have a seamless stay. Kind regards, Taysia Ross
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bald_Prairie wrote a review Oct. 2022
Calgary25 contributions24 helpful votes
Had a great stay at this hotel even though significant renovations were being done. The renos in the guest room were awesome, especially nice in the bathroom. I'm not typically impressed by hotel breakfasts, and this was no exception. OK, but not awesome. I keep dreaming of a hotel that might provide fresh pastries or freshly baked bread from a local bakery or local fruit (this is Kelowna) but I know it all costs $$. Overall great stay.
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Date of stay: October 2022Trip type: Travelled on business
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Review collected in partnership with Best Western
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded Oct. 26, 2022
Dear Bald_Prairie, I am so pleased to hear that you like the newly renovated guestrooms. I also want to thank you for providing feedback about our complimentary breakfast. We are always looking for ways to improve and we will take your comments into consideration going forward. I do hope that you will choose to stay with us again. Kind regards, Taysia Ross
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ELM121 wrote a review Oct. 2022
Grantown-on-Spey, United Kingdom42 contributions13 helpful votes
We stayed 2 nights on our way back from a road trip through the Rockies. Very handy location but quite a bit away from central Kelowna if that's where you are planning on going. We had a suite with 2 double beds and an extra large king bed. Massive rooms, basically 2 adjoining rooms. We were a little disappointed that the room faced the road side. We were told all these types of rooms are road side which is quite surprising as its an expensive room type. Positives were definitely the spaciousness and the fact that the rooms and bathrooms were brand new. Very nicely done, super comfy bed and lovely bathrooms.
Rest of the building a little less attractive at the moment but will no doubt improve on completion of the renovations. Breakfast was a little disappointing, not a huge choice, no bagels or cream cheese and the oatcake machine only appeared on the 2nd morning. Room for improvement in the breakfast options for sure.
A nice bedroom but a bit pricey given the room location and the breakfast.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Ask for room away from the road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded Oct. 26, 2022
Dear ELM121, Thank you for choosing to stay with us during your two day stay in West Kelowna. I am pleased that you enjoyed the newly renovated suite. Thank you for the understanding in regards to some of our public areas being under renovations. We are looking to improve our breakfast selection in the months to come so I appreciate your feedback. I hope we can welcome you again in the future so you can see the hotel fully renovated. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bcaldwell2022 wrote a review Oct. 2022
1 contribution
Lovely, updated room. And despite the renovations going on it the lobby we were happy to stay there
Walking distance to some restaurants and stores.
Breakfast was good.
We would stay here again if we were in the area again.
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Date of stay: October 2022
Value
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Review collected in partnership with Best Western
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taysia Ross, General Manager at Best Western Plus Wine Country Hotel & Suites
Responded Oct. 26, 2022
Thank you Bcaldwell2022 for the positive review. It is great to hear that you would stay with us again the next time you visit West Kelowna. I appreciate your understanding with our renovations during your stay. Looking forward to welcoming you back in the future. Kind regards, Taysia Ross General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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