Date of stay: March 2019Trip type: Travelled on business
Do not expect a “Crown Plaza”. Just a regular business class hotel, and you will not be disappointed.
The pool is really small, and the place is outdated (I have stayed at holliday inn express hotels which are better in terms of technology). However, it does have an outdated fee, which compensates the lack of renovations. To be fair it is a good deal.
The service is good, with room for improvements to make it exceptional. What i like the most on this place are the views from floors 4 and 5, which are exceptional!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Concierge_CPVhsa, Director de Relaciones Públicas at Crowne Plaza Hotel Villahermosa
Responded Mar. 21, 2019
Dear Customer We appreciate your preference to choose us as your rest hotel, we apologize if we do not meet your expectations, Crowne Plaza Villahermosa seeks the satisfaction of its customers so it is renewing as soon as posible. We hope you give us the opportunity to serve you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC