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All You Need to Know About the Pool
at The Sebel Residence Chatswood

Pool & Beach (5)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
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US$145
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Free cancellation until 20-10-03
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US$145
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Free cancellation until 20-10-03
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US$131
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Pool review highlights
... fireworks, and we really appreciated that! And the swimming pool was great and very much enjoyed. The bed was a bit soft and...
Firstly, the pool, spa and gym are perfect! The room itself was average. One of the kitchen lights were flickering every 5...
... staff. Our kids were particularly pleased with the swimming pool! Everything was easy, especially access to trains, shopping...

Reviews that mention pool

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ohloy wrote a review Jan. 2020
1 contribution
We had a really nice city view looking at the NYE fireworks, and we really appreciated that! And the swimming pool was great and very much enjoyed. The bed was a bit soft and we asked for a hard board and was kindly catered for us. Cant thank you and recommend more! :)
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Date of stay: December 2019Trip type: Travelled with family
Value
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Location
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from SebelChatswood, General Manager at The Sebel Residence Chatswood
Responded Jan. 13, 2020
Dear ohloy, Thank you for your fabulous review and excellent rating regarding your recent stay at The Sebel Sydney Chatswood. We are delighted to read you had a very pleasant stay with us and loved the view of the fireworks on NYE. It's fantstic to hear that you enjoyed the facilities our hotel has to offer, including our mineral pool. We are very appreciative of your time in completing this survey and thank you for choosing to stay with us. Wishing you & your family a fantastic New Year. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stephariffic wrote a review Mar. 2019
Wollongong, Australia147 contributions27 helpful votes
Firstly, the pool, spa and gym are perfect!
The room itself was average. One of the kitchen lights were flickering every 5 seconds. Carpet was looking tired and stained.
The lifts in the building are small and open up on the other side sometimes. The wait for lifts is fairly long

Overall there are some improvements to be made for me to return again
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Date of stay: March 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from SebelChatswood, General Manager at The Sebel Residence Chatswood
Responded Mar. 24, 2019
Dear Stephariffic, Thank you for sharing your experience and feedback with us, hearing that you enjoyed our pool, gym and spa means a lot to us! We will take note of your comments and advice our engineering department about the lift service. We are always aiming for the best possible experience for our guests, we hope that you will allow us the chance to welcome you back again for another stay. Kind Regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mobile31385558232 wrote a review Jan. 2019
1 contribution
Family of 5 Christmas and New Year holiday. We were so pleased with the quality of our room, the fantastic views of the city (we were able to see and hear the NY fireworks from our balcony), and the friendlyness of the staff. Our kids were particularly pleased with the swimming pool! Everything was easy, especially access to trains, shopping and the city centre. Can’t wait to return!
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Date of stay: December 2018Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Response from SebelChatswood, General Manager at The Sebel Residence Chatswood
Responded Jan. 30, 2019
Dear Mobile31385558232, Thank you for your time to answer the survey and reading your kind words had made our team very happy! It’s great to hear that you loved our spacious rooms and your amazing New Year fireworks experience from our balcony. We think our fantastic views and our swimming pool amenities are better for keeping the kids entertained. One of our favourite things about our location is how many good restaurants and shops that are close by! It’s our aim to always provide you with a memorable and happy experience. We would love to welcome you back again soon. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Marlene J wrote a review Oct. 2018
2 contributions3 helpful votes
This facility provided a large reasonably priced apartment with every convenience - shopping, in-house swimming pool, accessible public transport - extremely suitable for a family catch up. Kitchen, living room, washing facilities and two bathrooms to service a main bedroom and a double room. Small balcony to boot!
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Date of stay: October 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from SebelChatswood, General Manager at The Sebel Residence Chatswood
Responded Oct. 3, 2018
Dear Marlene J, We very much appreciate your comments regarding your stay at The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I am pleased to hear that you and your family enjoyed a comfortable stay with us and that our hotel and hotel service met your expectations. I am glad to hear that you were able to maximise your stay with us. Thank you again for sharing your experience, and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caity B wrote a review Nov. 2017
Gunnedah, Australia19 contributions3 helpful votes
+1
We were impressed on arrival of your reception area and elevator, very nice and shiny. Although management was somewhat rude and continued to forget to tell me the little things, eg, to scan your card in the elevator, after I found myself stuck for a good 10 minutes ready to press the emergency button.
The facilities: pool- all of the furniture around the pool was mouldy, faded and had holes torn in the cushions.
Gym- the gym that is a shoebox size greats you with a disturbing odour and the sweat stains all over the treadmills that clearly aren’t cleaned regularly, or rarely for that matter.
And than there’s our suite. Old, ugly and outdated. The lounge chairs look like they’re from the second hand shop and we’re dirty, the kitchen is very small and we couldn’t use the plates as they still had food stuck to them, when I picked up the ones from underneath I was greeted with at least 2 tablespoons of water! 🤢
My bathroom had mould in the shower and above the basin. Hair in my towel and tissue box, and they don’t even provide a hairdryer.
You have to PAY for wifi and every single skirting board is badly scuffed and missing paint.
I strongly feel for a hotel that it 4.5 stars you need to upgrade your rooms and hire better cleaners, because I’m going to the meriton next time, cheaper for a bigger newly furnished apartment.
Overall disappointed.
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Date of stay: November 2017Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from SebelChatswood, General Manager at The Sebel Residence Chatswood
Responded Nov. 15, 2017
Dear Caity B, Thank you for choosing to stay at The Sebel Sydney Chatswood on your recent stay in Sydney and for taking the time to submit your constructive review. Please accept my sincere apologies for your frustration and disappointment you experienced. I am truly saddened to learn of your negative comments on the room condition and facilities, particularly the issues that you have outlined above. I take your feedback on board and am sorry for the negative impact this has had on your stay. We do pride ourselves on having the largest apartments in the Chatswood area offering balconies off each room, we do offer complimentary WiFi to our Accor Le Club Members which is a free membership to join. Once again, thank you for raising your concerns we do value your feedback and are sorry your stay was not pleasant. I hope that you will consider staying with us again and should you allow us this opportunity I would like you to contact me. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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