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All You Need to Know About the Rooms
at METROPOLE by SemaraH

Room/Suite (235)
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Room review highlights
... the hotel itself is modern with some nice features and the room whilst small was more than satisfactory for my needs as a...
... and this time decided to take this hotel and their huge Suite(price was reasonable). Unfortunately from the start, things...
Hotel is over all clean, nice, even luxurious. The room, we made a reservation for a superior large double room. It was much...

Reviews that mention rooms

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Gareth C wrote a review Aug. 2020
Ipswich, United Kingdom2 contributions1 helpful vote
This hotel has all the attributes needed for a city break in Riga, the hotel itself is modern with some nice features and the room whilst small was more than satisfactory for my needs as a solo traveler, couples may wish to request a larger room - ie pay more.

The staff are pleasant polite and professional and I enjoyed some interesting conversations over a beer at the bar with the staff.
My only minor gripe is no draught beer only bottles which are nice but expensive in comparison most bars in Riga. (€6)

The location is fantastic and close to the Old Town which is where it all happens in Riga!

This was a very enjoyable trip for myself and the hotel the City of Riga and Latvia in general is brilliant.

I would recommend to anyone.
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Halkidis wrote a review Aug. 2020
Southwest Finland, Finland4,611 contributions558 helpful votes
+1
We've been several times in Riga and this time decided to take this hotel and their huge Suite(price was reasonable). Unfortunately from the start, things start to go downhill. They don't have parking there and roadside parking was 72€/for 2 nights! They said that there is also parking in shopping mall few minutes away, but of course that pays too and it's not so nice to walk from there on a rainy day. When we get to our room, there was a nice (gas)fireplace, but they said that it was decorative only, because it causes a fire alarm? We had a nice (steam)sauna and big jacuzzi also, but jacuzzi could be used only like a bathtub, so no bubbles! Which raises a question, why you install expensive jacuzzi and advertise it, but you can't use it? There was also a sign in the table(check my pics) that said "if you like breakfast in your room, please inform the reception". When we request that, they said that it isn't possible > why you print a paper like that to the table, if it's not possible? Well something good also, location is good near Old Town, bed was comfy, room was huge with 2 TV's and toilets for example. Wi-Fi was free and fast and despite breakfast wasn't that special, it was free.
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Date of stay: August 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from SemaraH Hotels, Other at METROPOLE by SemaraH
Responded 5 weeks ago
Dear Halkidis, First off all let me apologise for inconvenience you experienced while staying with us. It is very disappointing to us, that we did not provide you with exceptional service. Yes hotel does not have private parking. Hotel is located in city center and we have only city parking around us. We have posted this information in all websites which allow us to do so. City parking costs 2.50 per hours during day hours. At night from 20:00-8:00 and on Sundays it's free of charge. Unfortunately it seems you experienced more faults with us than gains. Fireplace indeed is decorative and we do not allow to put real fire in it as it will set of alarms. We are working on issue with jacuzzi and hope it will be fixed as soon as possible. Once again, please accept our apologies. At the beginning of pandemic indeed we offered breakfast in room, bet when we changed it all information was removed from room. Apparently this was unnoticed by us. We hope that despite this unfortunate situation you will visit us again and we will show you, that there is more "yes" than "no". Kind regards, Hotel manager. Alisa Ratkevica.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pauli666 wrote a review Aug. 2020
Finland118 contributions47 helpful votes
Hotel is over all clean, nice, even luxurious.
The room, we made a reservation for a superior large double room. It was much more than we expected, since the price wasnt high.
Room was clean, air conditioning was perfect, also in bathroom.
What is important for us,,, the bed. It was perfect with its extra big and extra pillows.
Really good night sleep.
Breakfast was normal breakfast, nothing to complain. Hotel was very careful about COVID19 safety. You had to reserve time for your breakfast, not to have too full dining room. Also food was portioned, so that customers cant be in any contact with it before eating. And it didnt mean that you only get one portion.
I would definitely go again.
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Date of stay: August 2020
Location
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from SemaraH Hotels, Other at METROPOLE by SemaraH
Responded 5 weeks ago
Dear, Pauli666! Thank you for your kind words, they warm our hearts. We strive to to make every stay exceptional and are very delighted when guests notice that. We hope you will visit us again. Kind regards, Hotel manager. Alisa Ratkevica.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fearless36986849401 wrote a review Mar. 2020
2 contributions2 helpful votes
My wife and I spent 3 nights here and were very happy with our choice of hotel. Firstly, the staff are a credit to the hotel, always pleasant and welcoming, providing us with information about lots of things to see and do in the lovely city of Riga.
Our room and all facilities were excellent with a well stocked, reasonably priced mini-bar. As mentioned by a previous review, the room was very warm on arrival. The aircon was not operational but the radiator in the room could be turned down manually. This brought the room temperature down to a more comfortable level.
Breakfast was plentiful with warm and cold options. The only minor improvement I would suggest would be to offer a toasting option.
The bar was lovely and a nice place to sit and chill after pounding the cobbled streets if Riga all day and the bar staff, like all staff members here greeted us with a smile and provided excellent service.
Location is great, opposite the central market (via an underpass out of the hotel turn right) and at the southeast corner of the old town.
Will certainly choose this hotel again if we return to Riga.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Anna A wrote a review Jan. 2020
14 contributions1 helpful vote
+1
We booked Double room for 2 adults + 1 child for the New Year’s night. On the arrival, I found out, that the room has been upgraded for us to the Superior Double free of charge. Felt a bit hot when we entered the room. I mentioned this to the reception when we went out for a walk, but since we came back it was very comfortable, as they turned down heating for us while we were away. The room on the 4-th floor was very spacious. Actually it was 2-in-1 = very spacious bedroom + wardrobe room, which has been converted to a bedroom for our child. Complimentary water, tea and coffee from the coffee machine in the room. Room had very nice view over train station tower clock. There is tram line right in the front of the hotel, and there were a lot of people walking around this night, but I slept really well and didn’t hear any noise - may be because of the high floor. The child was not quite well, so we couldn’t go out to see fireworks and stayed in the lobby bar and got some drinks. They switched on the TV channel for us so we could see fireworks online and offered complimentary snacks! Wow! As I said I had very nice sleep. And liked the spacious shower room with “rain” shower. Breakfast was gorgeous. Such a big choice! Wide selection of fish and meats, salads, fresh vegetables and fruits, eggs, hot omelette and sausages, pastries, cakes, nuts ... everything you could wish for! Hot pancakes with choice of sour cream, fresh cream, chocolate paste and jams!!!! We love good coffee, and their coffee was REALLY good! As well as latte, cappuccino, moccacino and hot chocolate - all drinks had real thick milk foam! Our child stayed in bed in the morning, and we were allowed to take him breakfast to the room. So he had first breakfast of the New Year in bed! :) All the hotel staff is very attentive and helpful! We just loved the time we spent in Metropole Semarah Rīga Hotel! Thank you!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from SemaraHHotels, Manager at METROPOLE by SemaraH
Responded Jan. 6, 2020
Dear Anna A, Thank you for taking your time on leaving such a great, detailed and positive feedback. Nothing makes us more happy and trilled than happy guests and fact, that we made you love staying with us. Our staff is very happy to help guests out any way they can. We are very lucky to be working with such a caring colleagues. It is nice to hear that tram did not bother your nights rest as it is important part of your comfort. Once again thank you for this fantastic feedback. We hope you will visit us soon. Best regards, Alisa Ratkevica, Hotel manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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