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All You Need to Know About the Pool
at Hilton Hefei

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Pool review highlights
... that was necessary for a great start to a great day. Gym and pool were nice and well maintained. Things not that great: the...
... in the center of Hefei. Clean gym and well maintained pool. Beautiful executive lounge. Good and reasonably priced...
... good. The lobby is very welcoming. The gym and the swimming pool are clean and user-friendly. The only difficulty was the...
Featured pool amenities
Indoor pool
Heated pool

Reviews that mention pool

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Sangman wrote a review Sep. 2019
10 contributions1 helpful vote
For those with a bit of China experience, it will be a "yeah, right" situation. For those, who have just arrived, it will not be what you expect, which is in no way meant negatively. I actually just spoke to a hospitality pro and he concurred that all the large hotel chains sacrifice their SOP to cater to the local clientele - and the Hefei Hilton really stood out.

Great things: staff was really nice (hi Alina) and helpful but English level not quite there - I can see problems if you dont know Chinese. Thats probably because anyone with a decent English level leaves a third or fourth tier city like Hefei for a better life in Beijing or Shanghai.
Breakfast in the lounge was fantastic. The bacon was a little undercooked and they kept running out of tabasco but they really had everything there that was necessary for a great start to a great day.
Gym and pool were nice and well maintained.

Things not that great: the coffee was not very good and the happy hour spread paled in comparison to the breakfast.
The general atmosphere in and around the hotel was not international at all, which is nothing to be expected in Hefei. But, be aware, that as a non Chinese speaking person you may have problems socializing.
Lastly, there were tons of kids in lounge. That in itself, I do not have issues with, but if you compare with other lounges in Chinese Hiltons this one really stood out.

Anyhow, be prepared to have a Chinese Hilton experience at this property then you will have a great time.
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Date of stay: August 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Hilton H, PR Coordinator at Hilton Hefei
Responded Sep. 8, 2019
Dear guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. ----Hilton Hefei
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
pierrebauer wrote a review Apr. 2018
1 contribution
I highly recommend the Hilton Hefei. 5 star experience, excellent service in the center of Hefei. Clean gym and well maintained pool. Beautiful executive lounge. Good and reasonably priced in-room dining.
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Date of stay: April 2018Trip type: Travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Hilton H, General Manager at Hilton Hefei
Responded May 2, 2018
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. For your convenience, we now have an Airport Shuttle bus-stop station operating at our hotel, the bus tickets are sold at RMB 25 each. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PCandLH wrote a review May 2017
Syracuse, United States26 contributions9 helpful votes
Extremely fast internet just like you are in the US. The restaurants in the hotel are good. The lobby is very welcoming. The gym and the swimming pool are clean and user-friendly. The only difficulty was the speed of check-in. That was due to many international customers arrived at the same time and the hotel needs to check the passport for visa status.
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Date of stay: May 2017Trip type: Travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Hilton H, General Manager at Hilton Hefei
Responded May 24, 2017
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review, we are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. For your convenience, Hilton Hefei - Mobike Preferred Location launched and the Hefei Metro Line 1 into operation officially, another convenience and low carbon transportation ways are your alternative choices to access hotel as there is only 2-min walk to Changhuai Station Exit A. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Steve C wrote a review Feb. 2017
Hamamatsu, Japan1 contribution
The hotel is very clean, breakfast choices are vast. The gym and pool are both excellent. The staff is very warm and welcoming making everyone feel equally important. The restaurants at the hotel are all good, and staff is very attentive.
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Date of stay: February 2017Trip type: Travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Hilton H, General Manager at Hilton Hefei
Responded Feb. 15, 2017
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 14th February, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. For your convenience, the Hefei No. 1 Metro went into operation officially; another convenient transportation way is your alternative choice to access hotel. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Rafi Bai General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vaughan R wrote a review Jan. 2017
2 contributions
A pretty good international 5 star hotel, slightly above average for most in China. Staff are pretty good. Check out was fast for me. Gym is better than most. The pool is ok, not great for swimming lengths if there are a few other people there. Nice if you have access to executive lounge.
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Date of stay: January 2017Trip type: Travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Hilton H, General Manager at Hilton Hefei
Responded Jan. 16, 2017
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review on 14th January, 2017. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. For your convenience, the Hefei No. 1 Metro went into operation officially; another convenient transportation way is your alternative choice to access hotel. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Rafi Bai General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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