Booked for a 4 hour nap. We drove from Wichita to go to the chiefs super bowl parade. Arrived at 11:45pm, checked in the last was not very pleasant and hard to understand. Got to our room it was clean. The bed was the most uncomfortable bed I’ve ever slept in. Only needed the room for 4 hours. Got up at 4am and headed to downtown. It served it purpose but will not stay again.
My son got impetigo from the top blankets at this hotel. There were dumpsters FULL of mattresses on this property during our stay. That should’ve been our first red flag. Breakfast area had no assistance available. Other customers were more helpful than the staff. Juices were mislabeled, and the waffle maker was broken. The paint job in our bathroom was sub par, and aesthetically speaking the only “nice” part of the hotel we saw was the remodeled lobby. The AC in our room didn’t work. (Compared to our family who stayed two doors down from us who did have a working AC.) We had an iron but no ironing board. Our family’s room two doors down had both. When we arrived, there were two pillows on each Queen bed. Pillows were terrible to sleep on as they got all rolled into a ball and lumpy. Sheets were made of a very thin material and not comfortable at all. There were sketchy characters on the property throughout our stay including one smoking directly in front of the main entrance. Speaking of smoking, we could smell HORRIBLE smoke in our nonsmoking room the first morning. Possibly came from next door because while the housekeeping staff was cleaning and opening the door beside us is when the smell saturated the hallway and adjoining rooms. We have already told our traveling friends headed to the KC area what a nightmare this hotel is and we will absolutely never stay there again. If you are thinking of booking this hotel to save a buck- don’t say you haven’t been warned.
We had booked a king room with chairs and table and desk with chair and carpeted floors. We given king room, no chairs and table, and no carpet. Dirty screws and curtain hardware littered the floor along with drywall dust. Bed was hard as a rock. No diabetic friendly items such as coffee sweetener available with continental breakfast.
Construction going on durning most of my visit , if you didn’t wake up before 7am you only got one hour to try to eat the “ breakfast” they supplied , had to ask for a vacuum to clean the room my self
Room looked good, furniture looked newly updated. The hallways need attention. Old dirty carpet and walls in the hallways. Service was good, check in and out was quick and easy. I would stay there again, hopefully they clean up the hallways a bit.