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All You Need to Know About the Rooms
at Extended Stay America - Boston - Tewksbury

Room/Suite (20)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... the counter that were still there the next morning. The room was okay, but dated. The sink had most of the "granite"...
The "regular" room has a comfortable need, nice HD T.V., full size fridge, two burner stove, and microwave. They'll also provide...
... pots/pans, cups, dishes, BIG bed, t.v., LAUNDRY ROOM, ECT. The staff is awsome and always happy. Chris is one of...

Reviews that mention rooms

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Jan S wrote a review May 2019
Paris, France314 contributions77 helpful votes
We booked this for one night, and straight away felt like I had made a mistake. Check-in took awhile due to their slow internet, plus the lobby looked like it was also used for storage. There were many boxes behind the counter that were still there the next morning. The room was okay, but dated. The sink had most of the "granite" missing and the original porcelain was exposed. I used the phone to call the front desk and there was a lot of gunk on the face of it, I used a washcloth to dial the phone. The utensils are not in the room, so I had to call twice to get the clerk to come up deliver them. Actually, my husband was taking out some trash and saw a clerk delivering utensils to another room and he said "those should be ours" and she shrugged and said "they are not answering, so you can have them'. What service.. I would not go back until they updated and cleaned better.
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Date of stay: May 2019Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from 00esa, Manager at Extended Stay America - Boston - Tewksbury
Responded May 21, 2019
Jan, Thank you for sharing your experience online. We sincerely apologize that your room fell short of your expectations. Your feedback with regard to the condition of your room and the overall cleanliness will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
💲Dollar💲 wrote a review May 2019
1 contribution
The "regular" room has a comfortable need, nice HD T.V., full size fridge, two burner stove, and microwave. They'll also provide dishes, cookware, utensils, a toaster, and a coffeemaker complete with all the coffee you want. If you want housekeeping there is a per visit charge, but you get 1 free per 7 days of your stay I believe. There are a few washing machines and dryers that all worked very well. While they do provide free Wi-Fi the speed is restricted. If you plan to watch videos, steam content, or game you'll need their premium speed which can be bought visa a 1 day, 1 week, or 1 month pass. Overall it's a nice place that's very comfortable and well run, it's just I expect a lot for them being about the same price as better places.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from 00esa, Manager at Extended Stay America - Boston - Tewksbury
Responded May 2, 2019
Thank you for sharing the details of your stay at Extended Stay America. We are glad you enjoyed the comfort of your well-appointed room and that you found us to be a good value. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genna wrote a review Mar. 2019
1 contribution
Extended Stay America has by far been a great stay. The rooms are clean and very spacious. They have EVERYTHING I need while being away from home. The rooms come with a stove,sink full sized fridge/freezer, pots/pans, cups, dishes, BIG bed, t.v., LAUNDRY ROOM, ECT. The staff is awsome and always happy. Chris is one of the staff members I am greeted by with a smile whenever I see him or need something. Chris is a GREAT GREAT worker. I definitely recommend this hotel to everyone!!
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Date of stay: March 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from 00esa, Manager at Extended Stay America - Boston - Tewksbury
Responded Mar. 5, 2019
Thank you for making Extended Stay America, your home away from home and recommending us to others. We truly care about delivering well-appointed rooms and excellent hospitality to our guest, and we are delighted to have been able to provide you this experience. Please enjoy the rest of your stay. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crystal wrote a review Jan. 2019
3 contributions
Seems like a great deal until I checked in, no one was at front desk and took a few minutes for the gentleman to come. He was very nice and welcoming. I brought my daughter with me to front desk later and got sheets thrown at me when a young woman finally showed up with no regards that i was a guest after standing there for about 10 minutes. For free internet, i had to pay 10$ to get 'upgraded' internet as if they want you to spend the extra money. The tv was wobbling all over the place, even though it was secured and the reception was horrible. The remote did not work and was covered in dirt and grime. There were burn holes in the blankets, which its supposed to be non smoking and my room door did not close/lock properly which is a saftey concern with my child. They didnt have any extra blankets up front either when i did ask for some. I was very disappointed in this. It seems cool to have a whole kitchen in a tote until i opened it and i needed to rewash the dishes because they were still dirty and wet from prior use. For 2 nights i do not recommend this hotel. If your staying for one night, it seems appropriate. The ammendities were anything but spectacular. The best part of this stay was recieving 2 brand new pillows fresh out of the plastic bags from the overnight staff, which was the cleanest thing in the room.
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Date of stay: January 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from 00esa, Manager at Extended Stay America - Boston - Tewksbury
Responded Jan. 26, 2019
Crystal, thank you for choosing to stay at our hotel. Although it is good to know you liked our service, please accept our apologies for the problems you encountered in your room. We have shared your concerns with the appropriate teams to prevent this from happening again with any of our future guests. We want to regain your trust and hope you will give us that chance to make it up to you next time you visit. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chris H wrote a review Nov. 2018
Vermont23 contributions8 helpful votes
I'll tell you, by reading the other reviews about how bad the place was, I was afraid to check in!
I got there Thanksgiving day and was greeted by a nice fellow who welcomed me to the property.
So, boys and girls, here's what MY stay was like.
I stayed in room 220, a King room. It was very clean and updated with new bathroom fixtures and a flat screen TV. (They could have more channels than the very basic cable with limited options.)
They got smart and if you need utensils or dishes, etc they would provide them at no charge. I always wondered how many dishes or utensils would "walk" when the room was vacated. The bed was comfortable, and the room was quiet.

My stay was NOTHING like some of the reviews I read. I would stay there again when I'm in the area.
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Date of stay: November 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from 00esa, Manager at Extended Stay America - Boston - Tewksbury
Responded Nov. 28, 2018
Chris, thank you for choosing Extended Stay America while here to celebrate Thanksgiving weekend. It feels good to know you had a great stay with us and were impressed with the comfort of your well-maintained room. We appreciate you being our guest and look forward to serving you again soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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