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All You Need to Know About the Pool
at Holiday Inn Express St. Jean sur Richelieu

Pool & Beach (6)
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Guests1 room, 2 adults, 0 children
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US$75
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Pool review highlights
Good service in French and English. Clean rooms. Pool is a fair size and indoors. I would use it again. No complaints. ...
... helpful and were eager to please. Loved the salt water warm pool. They have a very large common room so family can get...
We only stayed here one night, didn't use the pool or the gym or even the breakfast. The rooms are okay, a little cramped and...
Most popular question about the pool
is the pool in working order?
Answer from TerranceW
Oct. 2017 |
Hello, Please note that the pool is working properly now. Thank you.
Featured pool amenities
Indoor pool
Heated pool
Saltwater Pool

Reviews that mention pool

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J D T wrote a review Apr. 2019
Toronto, Canada6 contributions1 helpful vote
Good service in French and English. Clean rooms. Pool is a fair size and indoors. I would use it again. No complaints. Breakfast service with hotel, close to restaurants and highway. Lots of hot water and clean updated bathrooms.
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Date of stay: April 2019Trip type: Travelled with family
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Lory G wrote a review Nov. 2018
Sudbury, Canada40 contributions3 helpful votes
Staff was extremely helpful and were eager to please. Loved the salt water warm pool. They have a very large common room so family can get together and play games if they wish, also eat meals there. That is were the FREE breakfast is served. Very yummy. They don't serve lunch or supper, but lots of restaurants within walking distance. Oh, and the bedrooms are so clean and comfortable. Had a great time there, We stayed two nights.
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Date of stay: October 2018Trip type: Travelled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Silvia R, Manager at Holiday Inn Express St. Jean sur Richelieu
Responded Dec. 1, 2018
Hello Lory G, Thank you so much for leaving your feedback regarding your stay at our hotel. We are so glad that we were able to help you will all your questions. I hope you decide to enjoy our swimming pool again! Take care and have a great day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
D. Aaronson wrote a review Oct. 2018
Asheville, North Carolina610 contributions196 helpful votes
We only stayed here one night, didn't use the pool or the gym or even the breakfast. The rooms are okay, a little cramped and lacking electrical outlets but nothing major really. There are several restaurants in walking distance and the hotel is quiet at night.
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Date of stay: October 2018Trip type: Travelled with family
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Silvia R, Manager at Holiday Inn Express St. Jean sur Richelieu
Responded Oct. 24, 2018
Good day dbaaronson, Thank you for taking the time to write about your recent stay with us. We apologize if you found your room cramped but I do hope you were able to sleep decently. I do hope you stay with us again in the near future in order to enjoy our swimming pool and our breakfast! Have a great day,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sheep101 wrote a review Aug. 2018
Waterloo, Canada40 contributions8 helpful votes
This hotel is not a typical Holiday Inn. The exterior looks like a 2 star hotel. The pool water was not clear. The room clean and tidy. The beds were comfortable. The breakfast was very good. Check in and out was very smooth. The staff were welcoming and courteous. It was hard to find as the sign is not visible from the street
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Date of stay: August 2018Trip type: Travelled on business
Room Tip: Rooms near the highway are noisy
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Silvia R, Manager at Holiday Inn Express St. Jean sur Richelieu
Responded Aug. 29, 2018
Good afternoon, Thank you for taking the time to leave your comments regarding your recent stay here. Very sorry about the pool being cloudy, we did some tests and determined that it was a reaction between our chemicals and the city`s water. It is however fixed now. Unfortunately we also have construction going on on our street which makes it confusing for our guests. I do hope to see you again very soon! Thanks for staying and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TeamTurnerToronto wrote a review Aug. 2018
Toronto3 contributions
We recently drove to PEI from Toronto and stayed at this hotel for one night as a stopover on our return trip home. I booked based on expected amenities and the 'fabulous' rating on Expedia. Bottom line, it wasn't. The hotel is quite dated and the rooms are small - we are a family of four and found we were literally on top of each other.

Issues
1) breakfast included - it wasn't. All they had was last night's left overs - toast, decaf coffee and yogurt. We arrived at 7am for breakfast and it didn't open. There was no one working the breakfast and the front desk employees were clearly embarrassed but did nothing.

2) the pool had a smell and there weren't enough towels. we shared a single towel

3) there was one luggage trolley and it went missing in the morning so I had to carry all our luggage back to our car in multiple trips

4) the elevator was literally a closet, to which the hotel employees told us to take turns cause the 4 of us and luggage would be too heavy

5) Small room - I literally had to walk sideways to squeeze between furniture

Positives
1) bed was comfortable
2) wifi worked
3) walking distance to restaurants

I did not get value for my money at this hotel and feel cheated. Worth noting, we stayed at a Best Western Plus in Woodstock NB on the trip to PEI, with the same amenities, and it was excellent. Too bad we couldn't have repeated that experience at this Holiday Inn.
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Date of stay: August 2018Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & answers about the pool

Vanbrou asked a question Sep. 2017
is the pool in working order?
Answer from TerranceW
Oct. 2017 |
Hello, Please note that the pool is working properly now. Thank you.
0 votes
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