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All You Need to Know About the Rooms
at Residence Inn San Antonio Six Flags at The RIM

Room/Suite (47)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... very happy family after a very good stay at this hotel. The room was spacious and well equipped. Check in was easy although...
Positive: the room had a great view of the fireworks from six flags. And the lady who was at the front desk when I walked in to...
... my second night was the locked door to the adjoining guest room. There is zero weather stripping or sound proofing. A family...

Reviews that mention rooms

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Paul M wrote a review Aug. 2020
Athens, Texas174 contributions102 helpful votes
Had a very happy family after a very good stay at this hotel. The room was spacious and well equipped. Check in was easy although they don’t support the mobile key. The room was clean, well equipped, and properly stocked save for having to go downstairs for the couch bed sheets. A couple of very happy surprises - hot breakfast and fitness options. Yes, I said hot breakfast during COVID. They had individually wrapped hot items as well as individually set up cereal, sealed milk cups, fruit cups, and so on. It was so nice to see a real breakfast at a hotel again. On fitness they have a typical fitness room but they also offer access to Lifetime fitness that’s about a mile away. The location is wonderful - very close to many stores and restaurants and of course its right across from Six Flags Fiesta Texas with a view of the weekend fireworks they do. Yes there is plexi at the check in desk and we’re wearing masks but it almost felt like a vacation.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from Concord Hospitality, General Manager at Residence Inn San Antonio Six Flags at The RIM
Responded Aug. 19, 2020
Dear pdmaddock, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, spacious rooms, and ample amenities made for an enjoyable stay. We appreciated having your family as our guests, and we hope you’ll visit us again soon. Best, Reghann Purcell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amy C wrote a review Aug. 2020
3 contributions
Positive: the room had a great view of the fireworks from six flags. And the lady who was at the front desk when I walked in to get a room was very nice! (I wish I could remember her name) she is why I gave 2 stars instead of 1!
NEGATIVE: I work for a hotel so I get it, things happen. However there was blood on one of our pillows in the room.. GROSS. My husband went down to the desk to show the lady and ask for a new pillow... she said “that’s weird” and just brought him a different one.. no apology, nothing... very disappointed to be treated like someone’s blood on the pillow my 2 year old was using is no big deal. Will stay elsewhere next time.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Concord Hospitality, General Manager at Residence Inn San Antonio Six Flags at The RIM
Responded Aug. 10, 2020
Dear Amy_Cashman, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope that your family will reconsider a return visit. We'd love the opportunity to leave you with a more favorable impression. Thank you for staying with us. Sincerely, Reghann Purcell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CaptainBlackie wrote a review Jul. 2019
Ko Olina, Hawaii314 contributions70 helpful votes
Stayed 2 nights. The first night I suggest a 4-5 star rating but the second night = 2 star. This Courtyard is modern and clean, with the staff exceedingly courteous. The problem with my second night was the locked door to the adjoining guest room. There is zero weather stripping or sound proofing. A family of three arrived next door as I was preparing for sleep. It was as if they were standing adjacent to my bed. Fortunately the duty clerk located an alternative room for me. Do your self a favor and request a room without a door to the adjoining room.
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Date of stay: July 2019Trip type: Travelled as a couple
Room Tip: Assure there is no door between rooms.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ConcordHospitality, General Manager at Residence Inn San Antonio Six Flags at The RIM
Responded Jul. 16, 2019
Dear CaptainBlackie, I’m sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority and I regret that we left you less than completely satisfied. I'm glad that our team was responsive. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, John Bryan General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JDSoui wrote a review Jul. 2019
Irving, Texas5646 contributions10328 helpful votes
+1
The staff was friendly, able to accommodate early check-in and rooms are comfortable. There is a sofa, work area and kitchenette allowing more space.

The breakfast is included and at times during the week have complementary snacks in the afternoon/happy hour. Basic gym - allows patrons to workout at Lifetime Fitness as part of the room rate. Would return.
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Date of stay: July 2019Trip type: Travelled on business
Room Tip: Higher floor away from elevators
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
53 Helpful votes
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Response from ConcordHospitality, General Manager at Residence Inn San Antonio Six Flags at The RIM
Responded Jul. 12, 2019
Dear JDSoui, Thank you for your time in reviewing our hotel. We appreciate you selecting our hotel while on business, and we’re glad you enjoyed your visit. It’s great to receive your kind comments about our comfortable rooms and friendly staff. We hope you’ll have an opportunity to visit us again soon. Best, John Bryan General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotticus210 wrote a review May 2019
17 contributions
I understand that things happen, but they always seem to happen when I visit Marriott properties. We (family of 4 with two kids, 4 and 2) showed up and our 2 bed suite, which had been planned for and reserved 6 months previous, was not available. All of the current ones were booked up and ours had "the AC out". So the manager offered a single bedroom suite for two nights, at the normal rate, and some points and we could switch over two days later. At no point was another hotel, upgrade, or separate property offered to compensate us for the change in our plans.

Two nights later, I go down to figure out the logistics of the moving situation, and they tell us we have to be out of our room by noon, but our new room won't be ready until later on. We have plans from noon to 5. So we have to pack all our stuff up, store it somewhere (all the stuff in the fridge??), do what we were going to do that day and then move back in sometime in the afternoon? The answer was "OK fine, we'll have housekeeping stay late". Why am I continually paying the price for the issues that Marriott has? These are their problems but they keep making them my problems. I have to take time off, fly places, and then spend my time moving rooms, and dealing with their issues.

This is not how service works. If they can't be ready when I show up, then they should have a better plan then, "we downgraded your reservation." The right course of action is "we don't have this available here, but we've got these options at these other locations that meet what your reservation is".

In addition, the beds were not comfortable. The kids shared a sofa bed instead of the normal bed they were supposed to be on which caused them to wake each other up constantly for two nights.
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Date of stay: May 2019Trip type: Travelled with family
Room Tip: Call ahead to make sure your reserved room is going to be available, if not, ask them to put you...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from ConcordHospitality, General Manager at Residence Inn San Antonio Six Flags at The RIM
Responded May 6, 2019
Dear scotticus210, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned. This was an extraordinary circumstance and I regret the frustration caused to your family. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to better serve you on a return trip. Sincerely, John Bryan General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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