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All You Need to Know About the Rooms
at Cricket St Thomas Hotel

Room/Suite (175)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... have been put in place. We are staying in the James Fry suite and have another day to go. The suite has obviously...
... and sheep bleating.lovely pool with restrictionsSnooker room closed. Can play darts.shop has gone which is disappointing...
... Baby Sing, they were brilliant. We stayed in a signature room which was lovely and clean, very comfortable. The food is...
Most popular question about the rooms
What rooms on ground floor have wet room disabled access.Thanks
Answer from TuppenceHill
Jan. 2020 |
Ring Cricket direct

Reviews that mention rooms

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BackPacker666200 wrote a review Sep. 12
1 contribution1 helpful vote
Read a number of the recent reviews about this beautiful place on here after I had booked our break and all I can say is it is all beautifully organised, the staff are working their socks off to make sure that we have a great time , particularly the restaurant staff, the food is wonderful, we feel very safe with all the Covid measures that have been put in place.

We are staying in the James Fry suite and have another day to go. The suite has obviously been recently totally refurbished with beautiful decor and furnishings. The grounds are absolutely stunning.. really can’t understand some of the reviews on here as I am really picky when it comes to hotels and it is still fabulous . Thoroughly recommend you come and enjoy as we have.
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Date of stay: September 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Warner Leisure Hotels, Owner at Cricket St Thomas Hotel
Responded 6 days ago
Dear Guest, Thank you for your review. We're delighted to hear you have enjoyed your break at Cricket St Thomas, in particular your accommodation, grounds as well as the service from our team. Once again we're thankful for your comments and we look forward to when you return! Regards, Natalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
furball2016 wrote a review Sep. 9
Epsom, United Kingdom3 contributions1 helpful vote
Visited end of August one week.Stunning place .walks. Wake up to cows mooing and sheep bleating.lovely pool with restrictionsSnooker room closed. Can play darts.shop has gone which is disappointing and is that really necessary when we all wear masks.
Staff all wonderful and enthusiastic coping with the Covid restrictions. Entertainment in 2 sittings.social distancing in ballroom and restaurant really good.space to breathe- wish it was always like that.
My only complaint was the food which used to be really good and we always looked forward to .
No buffets any more ,waiter service but no coffee pot or tea pot any more.waiter pours and if you get another one you’re lucky.coffee really strong and cold when you’ve added milk. No croissants or pastries just toast. Why? Money saving .if you get fried breakfast beware you will get a pot of beans but strangely this is not on the menu.
Dinner no jug or carafe of water allowed on table just a glass but we saw carafes of wine on some tables, whats the difference. Brought my own bottle of water in every night.
Carvery meat especially the beef was overcooked dry .probably cold and heated up.same pot of veg every night- peas beans and carrots which were frozen most nights.
You cannot get an ordinary salad any more just an odd concoction.
Picked vegetables
Figured highly and served with paninis at lunch.awful, smelled horrible,pickling vinegar made bread all wet.
Think with the menus must have been watching too much master chef. After a week was dreading meal time. A Weekend would have been enough. Lots of cost cutting was evident.
Shame as know what it could be like.Do hope things get better as time goes by.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Warner Leisure Hotels, Owner at Cricket St Thomas Hotel
Responded 1 week ago
Dear Guest, Thank you for your review. It's great to hear you enjoyed the hotel and the grounds during your stay. However it's with regret that you feel disappointment with your dining experience and our menu choices. As part of our new safety measures we've implemented a new dining experience which includes a new menu and table service, as we are not offering a buffet presently. We recognise that how we deliver breaks is very different to the past, but can assure you we are continuously reviewing and adapting our processes in line with government guidance. We're very sorry if the options available were not to your expectations, and we've noted all the feedback that you have provided going forward. Thanks again for your review and we certainly hope we can welcome you back again soon! Regards, Natalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
glynn g wrote a review Sep. 9
Milford on Sea, United Kingdom9 contributions3 helpful votes
This was our first stay at Cricket St Thomas, and what a lovely place to have a break. The grounds are fabulous, the manor house is stunning, and the entertainment was a group called Sing Baby Sing, they were brilliant. We stayed in a signature room which was lovely and clean, very comfortable. The food is not quite up to Warners standard, but due to the recent pandemic, it is understandable. All said and done, we cannot wait to return and we definitely will. Well done Cricket St Thomas!!!
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Date of stay: September 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Warner Leisure Hotels, Owner at Cricket St Thomas Hotel
Responded 1 week ago
Dear Guest, Thank you for your review. We’re delighted to read that you had a lovely weekend break with us. It’s great to hear that you enjoyed the house and its grounds, as well as the entertainment, and your accommodation. We've taken on board all of your feedback, and we look forward to welcoming you again soon! Regards, Natalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hartley09 wrote a review Sep. 8
Windsor, United Kingdom41 contributions32 helpful votes
Just returned from a 5 night stay. On arrival, after checking in, directed to walled garden area, via Leisure Club. Needed help with luggage and no porters available. Leisure staff kindly helped us, as fairly long walk to bedroom. Why not check-in at Leisure Reception, for accommodation in this area? Bedroom was excellent. But quite a trek to amenities. Disappointed with the evening meal. Sticky pork steak, very tough and to offer one chicken thigh for meal. An insult. One meal of lambs liver, was cut so thick and overcooked, like trying to eat sawdust. Then meal, slices of round roast turkey!!. We ate out one night. Roast beef an improvement. Breakfast, first class. Good food in Hamilton area. On the whole enjoyed our stay. Good entertainment. Staff were helpful and friendly. Safe Covid restrictions in place. Enjoyed our stay, on the whole. Just need to up quality, of some evening meals, offered and then would give value for money.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Warner Leisure Hotels, Owner at Cricket St Thomas Hotel
Responded 1 week ago
Dear Guest, Thank you for your review. We’re pleased to hear that on the whole you enjoyed your break; it's great to hear that you found the entertainment and service from our team to be satisfactory. However it's with regret that you felt disappointed with some elements of your dining. We're offering a new dining experience which includes a new menu. It's with great regret that you found the quality of the menu to be poor and not to your expectations, we have shared all your comments with the hotel in order to be addressed where required. We appreciate that with a new dining experience that there is an element of change to our offerings and that a new system may require further focus, and we're grateful for your comments. Thanks again for your review and we certainly hope we can welcome you back again soon. Regards, Natalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stephen Cole wrote a review Sep. 5
Rayleigh, United Kingdom34 contributions1 helpful vote
Having been before to Holme Lacey house many years ago and had a great time we were looking forward to what we hoped would be more of the same, but how wrong were we.
The service was awful,it was if they didn't want you there, just trying to get a drink was hard work, you was always waiting,the so called late bar was shut at ten even though we were told it would stay open if people still there, which there were,no smiley faces just miserable staff who obviously didn't want to be there.
Food was served quite quick but luke warm,god forbid if you needed some condiments or some cream for your coffee, you got looked at like a naughty schoolboy.in general the wait staff just weren't helpful.
The whole hotel looked shabby and tired,half not open even though they said they were open for business in August,our own room had an issue with the shower which poured over on to the floor and probably has been for a long time as the floor had holes in it.
Came for a so called stylistics weekend,but all we got was 45mins on Saturday night and were moved out so the next sitting could come,
Won't be coming back any time soon.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Warner Leisure Hotels, Owner at Cricket St Thomas Hotel
Responded 2 weeks ago
Dear Guest, Thank you for your review of your stay at Cricket St Thomas Hotel. We’re so sorry to hear that you felt disappointment with several elements of your stay with us. It's with regret that our new experience and measures in place built for the health, safety and enjoyment of our guests, impacted your stay. We appreciate that many elements of your break has had to change, and we apologise if you felt some of these changes affected your stay. We were sorry to hear of your comments about your experience and we’d really like the opportunity of investigating some of your concerns further for you. If you would like to contact us further about your break, please fill in our contact form on the following link: feedback.warnerhotels.co.uk/TA - providing us with as much information as possible. Your feedback will go directly to our Guest Experience team who will investigate your concerns for you. We’re so sorry you felt disappointment and we thank you for taking the time to provide your views. Regards, Natalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Answer from TuppenceHill
Jan. 2020 |
Ring Cricket direct
0 votes
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Answer from TuppenceHill
Jan. 2019 |
I would ring cricket to ask about wheelchair access. I've only read that the rose room has had issues from staff quarters above.
0 votes
jfa66 asked a question Jan. 2019
London, United Kingdom9 contributions9 helpful votes
Which is the best historic room in the main house
Answer from TuppenceHill
Jan. 2019 |
Just stayed in Viscount Bridport. 233 Lovely big room,worse bed ever so hard with no give, smelly bathroom and grime around toilet bowl. Have had better signature rooms.
1 vote
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lynda r asked a question Sep. 2018
Bridgend, United Kingdom4 contributions1 helpful vote
has anyone stayed in room 420 andwhats it like. are there mostly older people there ( over 70 )
Answer from TuppenceHill
Sep. 2018 |
There is a plan of the site you can download that shows where all rooms are situated. Mixed ages but mainly retirement age.
0 votes
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