Like most of the central area this is a fine old colonial building, and has been well converted into a hotel. Good clean well-equipped rooms with spectacular views over the mountains at the back. Only problem was the room safe did not work. Non-Spanish speakers will have to resort to translation apps and sign language to talk to staff.
This is a very good hotel, a lovely colonial building, in a side street a short walk from the main square. My room was large, the bed very comfortable, clean and everything worked, with a large and very modern bathroom, on the first floor overlooking the street outside. It was noisy in the morning from about 7am because of the vicinity to a school and the schoolchildren walking past to get there and also a bit in the evening. Other rooms away from the street would not be so noisy.
Breakfast was fruit and eggs as you want them.
The room was dirty (we spilt water on the floor, mopped it up with a towel and the towel was black with dirt!). The bathroom hadn't been cleaned either (the previous occupants dirty soap and empty shampoo bottle was still in the shower). You only get one towel each and they were thin and old. There was only 2 power sockets and these were both in the bathroom over the sink. We had to ask for a shower mat (we didn't want to put clean feet on to a dirty floor) but that was difficult as no one speaks any English.
You have to run the hot water for a few minutes and if you are lucky it might come out warm. One morning we had no water coming out of either the shower or the sink tap.
Our room had a TV and good Wi-Fi. We also had a balcony. The bathroom had a small bar of soap and a tiny bottle of shampoo (enough for one hair wash).
The breakfast was poor - a fruit plate of a few pieces of pineapple and melon. You can then have a fried egg or an omelette (with or without cheese). There was then stale rolls, butter and jam. There was a choice of tea or coffee.
My friend had her Rayban sunglasses stolen from the room and the couple in the room next door had a large amount of money stolen from the room. There are no safes in the room.
The one thing that you want to be able to do at a hotel is sleep. And that is the one thing that we can't do here !!! They rented the whole hotel out to a film crew for some type of film - I have no idea what. They put us in the worst room in the hotel, knowing full well that the film crew would be up all night filming ! The Noise is unbelievable! When we complained we were told it would go on all night long and they had no place else to put us . It is truly like a horror movie, that I don't want to watch ! Really don't understand why they would have accepted our reservation knowing full well that His was going to happen. Really unfair . Don't go to this place on a bet ! Trust me !
Well, I never got to stay in this hotel but given the behavior of its management it must be a disaster. About a week before my scheduled trip on high touristic season, when is almost impossible to book a room iVilla de Leyva, I got an e-mail from the hotel cancelling the three rooms I had reserved 3 the months before on Expedia. The e-mail had spelling mistakes, horrible grammar and it just said they were sorry for the inconvenience the cancellation would cause. No explanation was given for the cancellation. I called the hotel and they said they still had one room with a balcony and two other without. They price though was one third more than my Expedia price.
My Expedia Itinerary was never cancelled or modified so the hotel never notified Expedia of their cancellation. Finally I decided to cancel my Expedia Itinerary since I was not going to be given the rooms I booked and was not sure what was the deal with pricing. I was lucky to be able to book a nice hotel in the outside of the town since it was too late to book anything in town. I had friends visiting from the US and we were at risk of not having a place to stay thanks to the dishonesty of the Meson de los Virreyes managemt. Avoid this place!