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11 Sandcastle Road,, Grace Bay TKCA 1ZZ Providenciales
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$255
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Traveller (1117)
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Panoramas (11)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ports of Call Resort
Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 15 hotels in Grace Bay
Location
Cleanliness
Service
Value
Travellers' Choice
The Ports of Call Resort is located within the beautiful Grace Bay area on Providenciales, an island of the Turks and Caicos, and is only a short 15-minute drive from the Providenciales airport (PLS). The property comprises of a central building featuring a welcoming reception, business center, breakfast room, fitness room, and poolside bar. Ports of Call Resort has fully renovated studio rooms approximately 325 sq ft offering pool view (some with balcony or terrace) and others with garden views, one-bedroom suites and three-bedroom villas. Rooms are located in two three-story buildings (no elevator) surrounding a tropical pool area that creates an intimate boutique setting. For your enjoyment, the tropical outdoor facilities include a poolside bar and lounge, table tennis, billiard table, pool, hot tub, comfortable chaise lounges, patio seating, shade umbrellas, towels, and a dedicated children's play area. Ports of Call Resort has a designated beach access to the awe-inspiring Grace Bay Beach complete with lounges, umbrellas, stand up paddle-boards, and kayaks, and is only 300 yards from the property. A shuttle runs each hour and beach towels are provided. The property also includes the Shops of Ports of Call. The plaza offers a variety of restaurants, bars, gift and clothing shops, as well as a spa, hair salon, ice cream parlor, dive shop, conference space, fishing charter, and auto/scooter rentals, further enhancing the Resort's array of services and amenities. Daily continental breakfast and in-room wifi included in all room rates.
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Room & Suite (509)509
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Saltwater pool
Shallow end in pool
Bar / lounge
Breakfast buffet
Poolside bar
Diving
Snorkelling
Evening entertainment
Table tennis
Board games / puzzles
Children's playground
Children's television networks
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Photo copier / fax In business centre
Salon
BBQ facilities
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Spanish
1,520Reviews88Q+A100Room tips
Traveller rating
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Popular mentions
Amanda R wrote a review Jan. 13
2 contributions
My family spent a week here over the New Years holiday and we really enjoyed it. If you stay here ask Flo to help you with anything you might need. She made the arrangements for all of our excursions including the ferry, car rental, parasailing, jet skis, and more. She was so fun and really helpful in finding the perfect outings and restaurants for our family. We liked the shuttle to the beach and the chairs and umbrellas provided by the resort. The continental breakfast was a perfect way to grab a quick healthy breakfast before heading out each day. Thanks to the entire staff for the great service, and a huge thanks to Flo for being our personal concierge!
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Date of stay: January 2021
Rooms
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Response from Dale Papke, Owner at Ports of Call Resort
Responded 4 days ago
Thanks for the wonderful review. We do get many positive comments on Flo and our staff as we try to make our guests feel part of the family. Happy to hear you had a great trip, hope you get a chance to return.
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Bun Lim wrote a review Jan. 10
1 contribution
What a great place to say. Around a 10 minute stroll to the beach with plenty of places to each and drink around. They offer a free shuttle to/from the beach as well as free kayaks. They have free towels and dedicated sun beds on the beach. All staff were so welcoming, polite and hospitable. I felt more like a member of their family than a resort guest. I won't mention specific staff members as I'm sure I'd forget a few. PS: don't forget to make use of the hammocks hidden towards the back of the property.
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Date of stay: December 2020
Location
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Response from Dale Papke, Owner at Ports of Call Resort
Responded 1 week ago
Thank you for taking the time to submit such a nice review. We really appreciate you choosing to stay with us during these slow times.
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Dan B wrote a review Jan. 8
3 contributions1 helpful vote
We stayed here over the Christmas Holiday week and it was perfect. Staff was extremely helpful, room was clean. Located a short walk from Grace Bay Beach and lots of restaurants and shopping. Felt very safe and well taken care of. Will be visiting again!
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Date of stay: December 2020
Location
Service
Sleep Quality
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Response from Dale Papke, Owner at Ports of Call Resort
Responded 1 week ago
On behalf of the entire team at Ports of Call I thank you for choosing to stay with us and for taking the time to submit such a nice review. We look forward to your return
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shelia965 wrote a review Jan. 6
Bloomingdale, Illinois66 contributions29 helpful votes
I have been to Providenciales a few times , and by far.....this is the best place to stay. If you are looking for location, cleanliness, hospitality, and the best prices on the island....this is it! From the minute you walk in the lobby, you are greeted and you become part of the resort's family. From calling you by name, to making sure your stay is everything you want it to be. It's a family owned and run resort that appreciates everyone of their employees and it shows . It's nice to be in an environment where everyone is happy and will do whatever it takes to make your stay the best possible experience. Big shout out to Wendy and Dale and their employees....Taiwayne, Jean,Maritime,Kirk,Watson,Flo,Michael, and Paul....we already miss you all!! Don't miss this opportunity if you are headed to Turks and Caicos!!!
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Date of stay: November 2020
Location
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Response from Dale Papke, Owner at Ports of Call Resort
Responded 1 week ago
Thank you so much for both the wonderful review but also for choosing to stay with us for such an extended period during these difficult times. Your business was much appreciated and we hope to see you again soon.
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Christopher S wrote a review Jan. 4
Mountain Lakes, New Jersey109 contributions124 helpful votes
I was very happy with this little gem. It's not on the beach, but I was there to dive so I didn't care. If you want the beach it's only across the road a couple hundred feet away, but it's also very close to a bunch of good restaurants and nice bars. The staff were very nice and the beds were comfortable. The AC worked very well. Plenty of free parking if you rent a car. Overall I was very happy and would certainly stay there again.
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Date of stay: January 2021
Value
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Service
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Response from Dale Papke, Owner at Ports of Call Resort
Responded 2 weeks ago
On behalf of the entire team at Ports of Call I thank you for both the great review but also for choosing to stay with us in there difficult times
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Previous
PRICE RANGE
US$189 - US$456 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites ports of call hotel providenciales, comfort suites providenciales, providenciales comfort suites
LOCATION
CaribbeanTurks and CaicosProvidencialesGrace Bay
NUMBER OF ROOMS
103
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Frequently Asked Questions about Ports of Call Resort
Which popular attractions are close to Ports of Call Resort?
Nearby attractions include Atelys (0.1 km), Graceway Gourmet (0.2 km), and Turks and Caicos Map Mural (0.06 km).
What are some of the property amenities at Ports of Call Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Ports of Call Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ports of Call Resort?
Guests can enjoy free breakfast, a lounge, and a poolside bar during their stay.
Is parking available at Ports of Call Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ports of Call Resort?
Conveniently located restaurants include Turks Kebab, Island Scoop Ice Cream and Coffee Bar, and Seven.
Are there opportunities to exercise at Ports of Call Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Ports of Call Resort?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Ports of Call Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Ports of Call Resort?
Many travellers enjoy visiting Cheshire Hall Plantation (8.0 km) and Sapodilla Bay Hill Rock Carvings (12.5 km).
Is Ports of Call Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.